[BUG] The files in the knowledge source when asked can be downloaded in the web browser, but cannot be downloaded after embedded in the mobile terminal.

[yaoyi111]

MaxKB Version

2.1.1

Please describe your needs or suggestions for improvements

提问时知识来源中的文件可以在web端浏览器下载，但无法在嵌入移动端后下载

Please describe the solution you suggest

No response

Additional Information

No response

[Shenguobin0102]

你好，我们在移动端浏览器上测试没有复现你的问题。看图可知，你是用微信小程序打开的MK应用，可能是腾讯的限制导致无法下载文件，相关问题请联系小程序开发者或腾讯技术客服获取支持。

[shaohuzhang1]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

Hello, our test on the mobile browser did not reproduce your problem. From the picture, you can see that you are opening an MK application with a WeChat applet. It may be because Tencent’s restrictions have caused the file to be downloaded. For related questions, please contact the applet developer or Tencent technical customer service for support.