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[March 31] Support #7941

@aprilmj

Description

@aprilmj

Context

Includes triage plus <30 min/person/day for problem resolution

What we need to do

Follow Freshdesk. Note that @aprilmj will be away March 20-24 and in Berkeley March 25-27. We'll need a second person to pay attention to support during that period.

Definition of Done

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recurrentLabel to signal recurrent taskssupportIssues that track Freshdesk tickets

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In progress

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