Request to Logout Account from Returned Device (Vietnam Seller)

[nhatdayne]

Dear Xiaozhi.me Team,
My name is Nhat a seller from Vietnam who distributes AI chatbot devices running on the Xiaozhi.me platform.

I have an issue with a returned device from a customer. The customer did not log out their Xiaozhi account and also refused to provide the 6-digit reset code, so I am unable to reactivate the device.

Could you please help me manually log out the account associated with the device that has the following MAC address:

MAC Address: 10:20:ba:41:0b:bc
Once the account is removed, I will be able to activate the device again for resale.

Thank you very much for your assistance.
Looking forward to your support.

Best regards,
Nhat
Vietnam

[nhatdayne]

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Send an E-mail to xiaozhi.ai@tenclass.com

[nhatdayne]

Do you have the audio drivers for the new OSBT 1.83-inch motherboard? I've tried many ways but I can't get it to produce sound or record audio using the microphone. This new motherboard uses two microphones. I have the circuit diagram, sample drivers, and code for some parts, but I can't get the audio and recording functions to work. If you need this information, please email me at nhatsongkfc@gmail.com