Production Folder got hidden without any direct api call

[NaveenEmailMarketing]

Hi ,
I hope you all are doing well.

I would like to bring to your attention an incident that occurred during a recent deployment activity.

While attempting to retrieve an email template and its dependencies from the Parent Business Unit (BU), I successfully pulled the required components into our local environment. However, when pushing these changes into the Test BU, two folders in the Production BU were unexpectedly hidden.

I thoroughly reviewed the logs and output terminal in VS Code, and there was no indication of any direct API calls or actions targeting the Production BU. Later, with the assistance of Salesforce support, we were able to restore the hidden folders. They identified the root cause as being related to an API call made by the Accenture plugin, which unintentionally modified the parentCategoryId of the folders.

Given that the folder structure in the deploy folder was specifically aligned with the Test BU, and no actions were intentionally directed toward the Production BU, I would like to understand how an API call could have impacted the Production BU.

Could you please help clarify how this unintended change occurred and how we can prevent such issues in the future?

Looking forward to your insights.
thanks
Naveen

[JoernBerkefeld]

hi naveen, would you be able to share the log file in question? otherwise, it's hard for me to understand what is going on. happy to try and figure this out.

[JoernBerkefeld]

lets move this into a bug ticket to track it better: #2323