Failed to execute Startup Script Read timed out errors

[DarrellWu]

Hi,

We are occasionally getting a read timed out error under load. Is there a way we can increase the timeout or prevent this from happening? The error in the logs look like the following

[export-server.web.logging:8] - Error occurred during processing /png
java: Error message:
Failed to execute Startup Script
Read timed out
Request's parameters:
java: container-width: 1024
java: width: 1024
java: container-height: 800
java: height: 800
responseType: file
dataType: script