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### Agent
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An 'agent' is the application you are building. It can be a chatbot, a web application, a mobile app, or any other type of application that happens to use an LLM to as part of its functionality. Agents interact with the world by calling tools. Helping you build, test, authenticate, and deploy tools is what Arcade is all about.
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An 'agent' is the application you are building. It can be a chatbot, a web application, a mobile app, or any other type of application that happens to use an LLM as part of its functionality. Agents interact with the world by calling tools. Helping you build, test, authenticate, and deploy tools is what Arcade is all about.
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### Toolkit
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Monthly Active Users are the unique end-users (counted by `user_id`) who have executed a tool in your app/agent within the past month. If the same `user_id` calls a tool multiple times in the same month, or executes multiple tools, it is only counted once.
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### Authentication Starts (Auth Starts)
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### User Challenges
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Authentication Starts are the number of unique users (by `user_id`) who have started the authentication flow for a authentication provider. This is intended to be a proxy for the number of new users who are using your agent. The same user authenticating to multiple toolkits will be counted multiple times (e.g. once for Slack and once for Google). We also count the act of elevating permissions to a user who has already authenticated to a toolkit (e.g. adding a "write" scope when they previously only had a "read" scope).
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User Challenges are the count of authorizations performed for any user (specified by `user_id` in Arcade's SDKs and APIs). Authorization challenges occur when a user needs a new permission or scope that they don't currently have, including previously-held scopes that were deleted or expired. The same user authenticating to multiple toolkits will have a User Challenge for each toolkit (e.g. once for Slack and once for Google). We also count the act of elevating permissions to a user who has already authenticated to a toolkit (e.g. adding a "write" scope when they previously only had a "read" scope).
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### Authentication Provider
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### Tool Executions
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A 'tool execution' is a single call to a tool to interact with a remote system or service. The tool execution itself may fail (e.g. the user does not have permission to call the tool), but as long as the execution was able to be routed to a worker, the tool execution will be counted.
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A 'tool execution' is a single call to a tool to interact with a remote system or service. The tool execution itself may fail (e.g. the user does not have permission to call the tool), but as long as the execution was able to be routed to a worker, it will be counted.
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*Learn more about [tool executions](/home/use-tools/tools-overview).*
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