SYNC issue - notes reset to previous state

[vstepaniuk]

I have reported it in details to support@simplenote.com

Let me know if I need to duplicate here

The simperium issue, another person have also reported it on forums.simplenotes.com

I am afraid to use the notes now. What should we do?

[dangermattic]

Thanks for reporting! 👍

[vstepaniuk]

The notes reset to previous state. Happened first in iOS app then I check on fresh new session of a web app - the issue is present there as well but with a different previous timestamp. The notes are actively used and I know there state very well. Happened to ALL notes at once

[vstepaniuk]

The iOS app version is 4.55

I think this is the issue with the iOS app.

I am actively using one note and at 6 pm of March 21 I noticed that ALL edits for ALL notes were missing, and the latest edit of that note in history was 8:50am of that day. Nothing helped to restore it. I logged in to a new session of the web app and saw there same timestamp. I backed up with 8:50 March 21 from the web app. Then it was loading the history forever in the iOS app. Then it went to 9 pm of the previous day in the iOS app but remained 8:50 same day forever on the web app. Then it went even earlier in the iOS app and eventually remained there - few days earlier. Reopening the apps didn't help. Having backups I reinstalled the iOS app and now it mirrors the web app, but I still lost all the edits of that day

[vstepaniuk]

I had the same issue again - lost my edits...
Resolve this issue ASAP this is really terrible

[nyreed]

Still having a this issue but on Android and on web. irreversible data loss.
Maybe this is not an app issue but a sync logic or server issue?

[vstepaniuk]

Just lost another edit.. THIS NEEDS TO BE RESOLVED!!

[vstepaniuk]

There is a chance the issue is due to closing the app after making edits..
but it must save locally first