Auth0Connector - JSONDecodeError: Expecting value: line 1 column 1 (char 0)

[eduhazard]

We're experiencing the issue below, and as investigate it sounds a bit generic. Any clue/advice will be much appreciated.

Text Dump:
Result: Failure
Exception: JSONDecodeError: Expecting value: line 1 column 1 (char 0)
Stack: File "/azure-functions-host/workers/python/3.9/LINUX/X64/azure_functions_worker/dispatcher.py", line 661, in _handle__invocation_request
call_result = await self._loop.run_in_executor(
File "/usr/local/lib/python3.9/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
File "/azure-functions-host/workers/python/3.9/LINUX/X64/azure_functions_worker/dispatcher.py", line 990, in _run_sync_func
return ExtensionManager.get_sync_invocation_wrapper(context,
File "/azure-functions-host/workers/python/3.9/LINUX/X64/azure_functions_worker/extension.py", line 211, in _raw_invocation_wrapper
result = function(**args)
File "/home/site/wwwroot/Auth0Connector/main.py", line 54, in main
config = json.loads(config_string)
File "/usr/local/lib/python3.9/json/init.py", line 346, in loads
return _default_decoder.decode(s)
File "/usr/local/lib/python3.9/json/decoder.py", line 337, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File "/usr/local/lib/python3.9/json/decoder.py", line 355, in raw_decode
raise JSONDecodeError("Expecting value", s, err.value) from None

[v-mabrindha]

@eduhazard, Thanks for reporting this issue, we are checking on it with team and get back to you with some update. Thanks!

[v-mabrindha]

Hi @eduhazard ,
Could you please check with the configuration, as we are not facing any issues with AuthoConnector?

[eduhazard]

Hi @eduhazard , Could you please check with the configuration, as we are not facing any issues with AuthoConnector?

Yes, I verified the settings on Auth0 and on Sentinel and seems right, that's odd. May I have a support email to raise a ticket? Thanks for getting back to me.

[v-mabrindha]

Hi @eduhazard,
You can raise a ticket in the Azure portal for more details. Please follow the link below:
Azure Support Options | Microsoft Azure
Also, please confirm once you have raised the ticket so we can close this case on GitHub, as the support team will assist you further.

[eduhazard]

Hi @v-mabrindha I can't raise a ticket as I don't have a premium license required to do that.

Can you or the community assist? Thanks a lot.

[v-sudkharat]

Hi @eduhazard, Do you have the required roles and permission to access the storage account? Can you check inside storage account file shared is below highlighted file created and have the access to update it by function app :

And will also request you to check the credentials are correctly generated in Auth0 side by referring be document:
https://github.com/Azure/Azure-Sentinel/blob/master/Solutions/Auth0/readme.md

Thanks!

[v-sudkharat]

@eduhazard, Waiting for your response on above comment.

[eduhazard]

Hi @v-sudkharat

Thanks for your reply. I checked that and was correct and linked with right details.
I tried re-doing the whole process of connecting the App again from scratch to Sentinel and surprisingly, it worked!