command : az extension add --name azure-devops fails with status code 3221225477

[timeichfeld-msa]

Describe the bug

installed the latesd Azure CLI : azure-cli-2.68.0-x64 on Windows 10.

tried to install the devops extension:

PS C:\Users\TimE> az extension add --name azure-devops

An error occurred. Pip failed with status code 3221225477. Use --debug for more information.

Related command

az extension add --name azure-devops

Errors

Recieved the following debug output and error

An error occurred. Pip failed with status code 3221225477. Use --debug for more information.

Issue script & Debug output

Debug out from:
PS C:\Users\TimE>az extension add --name azure-devops --debug

cli.knack.cli: Command arguments: ['extension', 'add', '--name', 'azure-devops', '--debug']
cli.knack.cli: init debug log:
Enable color in terminal.
Enable VT mode.
cli.knack.cli: Event: Cli.PreExecute []
cli.knack.cli: Event: CommandParser.OnGlobalArgumentsCreate [<function CLILogging.on_global_arguments at 0x0000015EA83631A0>, <function OutputProducer.on_global_arguments at 0x0000015EA870C040>, <function CLIQuery.on_global_arguments at 0x0000015EA8731440>]
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableCreate []
cli.azure.cli.core: Modules found from index for 'extension': ['azure.cli.command_modules.extension']
cli.azure.cli.core: Loading command modules:
cli.azure.cli.core: Name Load Time Groups Commands
cli.azure.cli.core: extension 0.005 1 7
cli.azure.cli.core: Total (1) 0.005 1 7
cli.azure.cli.core: Loaded 1 groups, 7 commands.
cli.azure.cli.core: Found a match in the command table.
cli.azure.cli.core: Raw command : extension add
cli.azure.cli.core: Command table: extension add
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableTruncate [<function AzCliLogging.init_command_file_logging at 0x0000015EAA9D5DA0>]
cli.azure.cli.core.azlogging: metadata file logging enabled - writing logs to 'C:\Users\TimE.azure\commands\2025-01-22.17-28-20.extension_add.20844.log'.
az_command_data_logger: command args: extension add --name {} --debug
cli.knack.cli: Event: CommandInvoker.OnPreArgumentLoad [<function register_global_subscription_argument..add_subscription_parameter at 0x0000015EAAA23100>]
cli.knack.cli: Event: CommandInvoker.OnPostArgumentLoad []
cli.knack.cli: Event: CommandInvoker.OnPostCommandTableCreate [<function register_ids_argument..add_ids_arguments at 0x0000015EAAA3D4E0>, <function register_cache_arguments..add_cache_arguments at 0x0000015EAAA3D620>, <function register_upcoming_breaking_change_info..update_breaking_change_info at 0x0000015EAAA3D6C0>]
cli.knack.cli: Event: CommandInvoker.OnCommandTableLoaded []
cli.knack.cli: Event: CommandInvoker.OnPreParseArgs []
cli.knack.cli: Event: CommandInvoker.OnPostParseArgs [<function OutputProducer.handle_output_argument at 0x0000015EA870C0E0>, <function CLIQuery.handle_query_parameter at 0x0000015EA87314E0>, <function register_ids_argument..parse_ids_arguments at 0x0000015EAAA3D580>]
urllib3.connectionpool: Starting new HTTPS connection (1): aka.ms:443
urllib3.connectionpool: https://aka.ms:443 "GET /azure-cli-extension-index-v1 HTTP/1.1" 301 0
urllib3.connectionpool: Starting new HTTPS connection (1): azcliextensionsync.blob.core.windows.net:443
urllib3.connectionpool: https://azcliextensionsync.blob.core.windows.net:443 "GET /index1/index.json HTTP/1.1" 200 4879500
cli.azure.cli.core.extension.resolve: No preview versions need to be tried.
cli.azure.cli.core.extension.resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.resolve: Chosen {'downloadUrl': 'https://github.com/Azure/azure-devops-cli-extension/releases/download/20240514.1/azure_devops-1.0.1-py2.py3-none-any.whl', 'filename': 'azure_devops-1.0.1-py2.py3-none-any.whl', 'metadata': {'azext.minCliCoreVersion': '2.30.0', 'classifiers': ['Development Status :: 4 - Beta', 'Intended Audience :: Developers', 'Intended Audience :: System Administrators', 'Programming Language :: Python', 'Programming Language :: Python :: 3', 'Programming Language :: Python :: 3.4', 'Programming Language :: Python :: 3.5', 'Programming Language :: Python :: 3.6', 'License :: OSI Approved :: MIT License'], 'extensions': {'python.details': {'contacts': [{'email': 'VSTS_Social@microsoft.com', 'name': 'Microsoft', 'role': 'author'}], 'document_names': {'description': 'DESCRIPTION.rst'}, 'project_urls': {'Home': 'https://github.com/Microsoft/azure-devops-cli-extension'}}}, 'extras': [], 'generator': 'bdist_wheel (0.30.0)', 'license': 'MIT', 'metadata_version': '2.0', 'name': 'azure-devops', 'run_requires': [{'requires': ['distro (==1.3.0)', 'distro==1.3.0']}], 'summary': 'Tools for managing Azure DevOps.', 'version': '1.0.1'}, 'sha256Digest': 'f300d0288f017148514ebe6f5912aef10c7a6f29bdc0c916b922edf1d75bc7db'}
cli.azure.cli.core.extension.operations: Extension source is url? True
cli.azure.cli.core.extension.operations: Downloading https://github.com/Azure/azure-devops-cli-extension/releases/download/20240514.1/azure_devops-1.0.1-py2.py3-none-any.whl to C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl
urllib3.connectionpool: Starting new HTTPS connection (1): github.com:443
urllib3.connectionpool: https://github.com:443 "GET /Azure/azure-devops-cli-extension/releases/download/20240514.1/azure_devops-1.0.1-py2.py3-none-any.whl HTTP/1.1" 302 0
urllib3.connectionpool: Starting new HTTPS connection (1): objects.githubusercontent.com:443
urllib3.connectionpool: https://objects.githubusercontent.com:443 "GET /github-production-release-asset-2e65be/107708057/77ec1ba4-6f10-4d2b-bb30-9c1d420c4fbc?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=releaseassetproduction%2F20250122%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250122T222729Z&X-Amz-Expires=300&X-Amz-Signature=be49fbc4b5488bc9eaa8bd88e8c6a7c04e98781778580043ac43eb1eca06e732&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3Dazure_devops-1.0.1-py2.py3-none-any.whl&response-content-type=application%2Foctet-stream HTTP/1.1" 200 1195727
cli.azure.cli.core.extension.operations: Downloaded to C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl
cli.azure.cli.core.extension.operations: Validating the extension C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl
cli.azure.cli.core.extension.operations: Checksum of C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl is OK
cli.azure.cli.core.extension.operations: Validation successful on C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl
cli.azure.cli.core.extension.operations: Executing pip with args: ['install', '--target', 'C:\Users\TimE\.azure\cliextensions\azure-devops', 'C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.operations: Running: ['C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe', '-m', 'pip', 'install', '--target', 'C:\Users\TimE\.azure\cliextensions\azure-devops', 'C:\Users\TimE\AppData\Local\Temp\tmpjald94o\azure_devops-1.0.1-py2.py3-none-any.whl', '--disable-pip-version-check', '--no-cache-dir']
cli.azure.cli.core.extension.operations:
cli.azure.cli.core.extension.operations: Command '['C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe', '-m', 'pip', 'install', '--target', 'C:\Users\TimE\.azure\cliextensions\azure-devops', 'C:\Users\TimE\AppData\Local\Temp\tmpjald94o_\azure_devops-1.0.1-py2.py3-none-any.whl', '--disable-pip-version-check', '--no-cache-dir']' returned non-zero exit status 3221225477.
cli.azure.cli.core.extension.operations: Pip failed so deleting anything we might have installed at C:\Users\TimE.azure\cliextensions\azure-devops
cli.azure.cli.core.azclierror: Traceback (most recent call last):
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 666, in execute
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 734, in _run_jobs_serially
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 703, in _run_job
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 336, in call
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 120, in handler
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/extension/custom.py", line 16, in add_extension_cmd
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/extension/operations.py", line 343, in add_extension
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/extension/operations.py", line 172, in _add_whl_ext
knack.util.CLIError: An error occurred. Pip failed with status code 3221225477. Use --debug for more information.

cli.azure.cli.core.azclierror: An error occurred. Pip failed with status code 3221225477. Use --debug for more information.
az_command_data_logger: An error occurred. Pip failed with status code 3221225477. Use --debug for more information.
cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x0000015EAA9D6020>]
az_command_data_logger: exit code: 1
cli.main: Command ran in 7.336 seconds (init: 0.301, invoke: 7.035)
telemetry.main: Begin splitting cli events and extra events, total events: 1
telemetry.client: Accumulated 0 events. Flush the clients.
telemetry.main: Finish splitting cli events and extra events, cli events: 1
telemetry.save: Save telemetry record of length 3712 in cache file under C:\Users\TimE.azure\telemetry\20250122172827937
telemetry.main: Begin creating telemetry upload process.
telemetry.process: Creating upload process: "C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\azure\cli\telemetry_init_.pyc C:\Users\TimE.azure C:\Users\TimE.azure\telemetry\20250122172827937"
telemetry.process: Return from creating process 28444
telemetry.main: Finish creating telemetry upload process.

-=-=-=-
I get the same thing running in CMD

Expected behavior

I expected the azure-devops extension to be installed.

Environment Summary

Checked Version:
PS C:\Users\TimE> az version
{
"azure-cli": "2.68.0",
"azure-cli-core": "2.68.0",
"azure-cli-telemetry": "1.1.0",
"extensions": {}
}

C:\Users\TimE>az --version
azure-cli 2.68.0

core 2.68.0
telemetry 1.1.0

Dependencies:
msal 1.31.1
azure-mgmt-resource 23.1.1

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Extensions directory 'C:\Users\TimE.azure\cliextensions'

Python (Windows) 3.12.8 (tags/v3.12.8:2dc476b, Dec 3 2024, 19:30:04) [MSC v.1942 64 bit (AMD64)]

Legal docs and information: aka.ms/AzureCliLegal

Your CLI is up-to-date.

Additional context

No response

[yonzhan]

Thank you for opening this issue, we will look into it.

[github-actions]

Here are some similar issues that might help you. Please check if they can solve your problem.

• Unable to install desktopvirtualization extension in current AZ CLI. status code 3221225477 #30536

---

Possible solution (Extracted from existing issue, might be incorrect; please verify carefully)

In looking at some of the previous reported issues and a bit of Binging around on the internet I found a post that suggested I update the python path in PowerShell which I tried and it worked!

$ENV:PYTHONPATH = "C:\\Program Files\\Microsoft SDKs\\Azure\\CLI2"

If you're using VSCode, do this in the pwsh terminal. When I tried this using the regular Windows Terminal the version of the desktopvirtualization extension would appear as unknown. Removing the extension and then adding it back within the VSCode pwsh terminal did the trick and when I checked in the Windows Terminal for the version of the extension it also worked and showed the correct version.

Hopefully this helps out others.

Reference:

• Unable to install desktopvirtualization extension in current AZ CLI. status code 3221225477 #30536 (comment)

[microsoft-github-policy-service]

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @v-anvashist, @V-hmusukula.

[timeichfeld-msa]

Hello,

Yes! setting that variable in PS worked, I can install the devops extension. Good to know to get this working for me :)

Thanks much,
-Timothy