Unable to install azure-devops extension - Pip failed with exit status 1

[jcridpath]

Describe the bug

I am unable to install the Azure CLI extension for azure-devops. It returns an error from Pip that it failed with exit status 1. Debug output indicates that there was an error trying to find distro==1.3.0. However, only 1.9.0 is available.

From the debug output:

INFO: pip is looking at multiple versions of azure-devops to determine which version is compatible with other requirements. This could take a while.
ERROR: Could not find a version that satisfies the requirement distro==1.3.0 (from azure-devops) (from versions: 1.9.0)
ERROR: No matching distribution found for distro==1.3.0

From pip config list

global.extra-index-url='https://files.pythonhosted.org/packages'
global.index-url='https://pypi.org/project'
global.trusted-host='pypi.org\nfiles.pythonhosted.org'

From pip index versions distro

WARNING: pip index is currently an experimental command. It may be removed/changed in a future release without prior warning.
distro (1.9.0)
Available versions: 1.9.0

Related command

az extension add --name "azure-devops"

Errors

An error occurred. Pip failed with status code 1. Use --debug for more information.

Issue script & Debug output

cli.knack.cli: Command arguments: ['extension', 'add', '--name', 'azure-devops', '--debug']
cli.knack.cli: init debug log:
Enable color in terminal.
cli.knack.cli: Event: Cli.PreExecute []
cli.knack.cli: Event: CommandParser.OnGlobalArgumentsCreate [<function CLILogging.on_global_arguments at 0x09633988>, <function OutputProducer.on_global_arguments at 0x09773578>, <function CLIQuery.on_global_arguments at 0x09792078>]
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableCreate []
cli.azure.cli.core: Modules found from index for 'extension': ['azure.cli.command_modules.extension']
cli.azure.cli.core: Loading command modules:
cli.azure.cli.core: Name Load Time Groups Commands
cli.azure.cli.core: extension 0.002 1 7
cli.azure.cli.core: Total (1) 0.002 1 7
cli.azure.cli.core: Loaded 1 groups, 7 commands.
cli.azure.cli.core: Found a match in the command table.
cli.azure.cli.core: Raw command : extension add
cli.azure.cli.core: Command table: extension add
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableTruncate [<function AzCliLogging.init_command_file_logging at 0x0C7E83E8>]
cli.azure.cli.core.azlogging: metadata file logging enabled - writing logs to 'C:\Users\jridpath.azure\commands\2025-03-02.11-35-15.extension_add.4824.log'.
az_command_data_logger: command args: extension add --name {} --debug
cli.knack.cli: Event: CommandInvoker.OnPreArgumentLoad [<function register_global_subscription_argument..add_subscription_parameter at 0x0C94EF28>]
cli.knack.cli: Event: CommandInvoker.OnPostArgumentLoad []
cli.knack.cli: Event: CommandInvoker.OnPostCommandTableCreate [<function register_ids_argument..add_ids_arguments at 0x0C94EF78>, <function register_cache_arguments..add_cache_arguments at 0x0C97EF78>, <function register_upcoming_breaking_change_info..update_breaking_change_info at 0x0C989028>]
cli.knack.cli: Event: CommandInvoker.OnCommandTableLoaded []
cli.knack.cli: Event: CommandInvoker.OnPreParseArgs []
cli.knack.cli: Event: CommandInvoker.OnPostParseArgs [<function OutputProducer.handle_output_argument at 0x097735C8>, <function CLIQuery.handle_query_parameter at 0x097920C8>, <function register_ids_argument..parse_ids_arguments at 0x0C97EF28>]
urllib3.connectionpool: Starting new HTTPS connection (1): aka.ms:443
urllib3.connectionpool: https://aka.ms:443 "GET /azure-cli-extension-index-v1 HTTP/1.1" 301 0
urllib3.connectionpool: Starting new HTTPS connection (1): azcliextensionsync.blob.core.windows.net:443
urllib3.connectionpool: https://azcliextensionsync.blob.core.windows.net:443 "GET /index1/index.json HTTP/1.1" 200 4955486
cli.azure.cli.core.extension._resolve: No preview versions need to be tried.
cli.azure.cli.core.extension._resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension._resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension._resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension._resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension._resolve: Candidates ['azure_devops-0.12.0-py2.py3-none-any.whl', 'azure_devops-0.17.0-py2.py3-none-any.whl', 'azure_devops-0.21.0-py2.py3-none-any.whl', 'azure_devops-0.26.0-py2.py3-none-any.whl', 'azure_devops-1.0.0-py2.py3-none-any.whl', 'azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension._resolve: Chosen {'downloadUrl': 'https://github.com/Azure/azure-devops-cli-extension/releases/download/20240514.1/azure_devops-1.0.1-py2.py3-none-any.whl', 'filename': 'azure_devops-1.0.1-py2.py3-none-any.whl', 'metadata': {'azext.minCliCoreVersion': '2.30.0', 'classifiers': ['Development Status :: 4 - Beta', 'Intended Audience :: Developers', 'Intended Audience :: System Administrators', 'Programming Language :: Python', 'Programming Language :: Python :: 3', 'Programming Language :: Python :: 3.4', 'Programming Language :: Python :: 3.5', 'Programming Language :: Python :: 3.6', 'License :: OSI Approved :: MIT License'], 'extensions': {'python.details': {'contacts': [{'email': 'VSTS_Social@microsoft.com', 'name': 'Microsoft', 'role': 'author'}], 'document_names': {'description': 'DESCRIPTION.rst'}, 'project_urls': {'Home': 'https://github.com/Microsoft/azure-devops-cli-extension'}}}, 'extras': [], 'generator': 'bdist_wheel (0.30.0)', 'license': 'MIT', 'metadata_version': '2.0', 'name': 'azure-devops', 'run_requires': [{'requires': ['distro (==1.3.0)', 'distro==1.3.0']}], 'summary': 'Tools for managing Azure DevOps.', 'version': '1.0.1'}, 'sha256Digest': 'f300d0288f017148514ebe6f5912aef10c7a6f29bdc0c916b922edf1d75bc7db'}
cli.azure.cli.core.extension.operations: Extension source is url? True
cli.azure.cli.core.extension.operations: Downloading https://github.com/Azure/azure-devops-cli-extension/releases/download/20240514.1/azure_devops-1.0.1-py2.py3-none-any.whl to C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl
urllib3.connectionpool: Starting new HTTPS connection (1): github.com:443
urllib3.connectionpool: https://github.com:443 "GET /Azure/azure-devops-cli-extension/releases/download/20240514.1/azure_devops-1.0.1-py2.py3-none-any.whl HTTP/1.1" 302 0
urllib3.connectionpool: Starting new HTTPS connection (1): objects.githubusercontent.com:443
urllib3.connectionpool: https://objects.githubusercontent.com:443 "GET /github-production-release-asset-2e65be/107708057/77ec1ba4-6f10-4d2b-bb30-9c1d420c4fbc?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=releaseassetproduction%2F20250302%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250302T173420Z&X-Amz-Expires=300&X-Amz-Signature=7af8343b1652c8b3b1b4962b9657f709f4cebfd7e67a457092ad2865a676195d&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3Dazure_devops-1.0.1-py2.py3-none-any.whl&response-content-type=application%2Foctet-stream HTTP/1.1" 200 1195727
cli.azure.cli.core.extension.operations: Downloaded to C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl
cli.azure.cli.core.extension.operations: Validating the extension C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl
cli.azure.cli.core.extension.operations: Checksum of C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl is OK
cli.azure.cli.core.extension.operations: Validation successful on C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl
cli.azure.cli.core.extension.operations: Executing pip with args: ['install', '--target', 'C:\Users\jridpath\.azure\cliextensions\azure-devops', 'C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl']
cli.azure.cli.core.extension.operations: Running: ['C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe', '-m', 'pip', 'install', '--target', 'C:\Users\jridpath\.azure\cliextensions\azure-devops', 'C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl', '--disable-pip-version-check', '--no-cache-dir']
cli.azure.cli.core.extension.operations: Looking in indexes: https://pypi.org/project, https://files.pythonhosted.org/packages
Processing c:\users\jridpath\appdata\local\temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl
INFO: pip is looking at multiple versions of azure-devops to determine which version is compatible with other requirements. This could take a while.
ERROR: Could not find a version that satisfies the requirement distro==1.3.0 (from azure-devops) (from versions: 1.9.0)
ERROR: No matching distribution found for distro==1.3.0

cli.azure.cli.core.extension.operations: Command '['C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe', '-m', 'pip', 'install', '--target', 'C:\Users\jridpath\.azure\cliextensions\azure-devops', 'C:\Users\jridpath\AppData\Local\Temp\tmptki3w7im\azure_devops-1.0.1-py2.py3-none-any.whl', '--disable-pip-version-check', '--no-cache-dir']' returned non-zero exit status 1.
cli.azure.cli.core.extension.operations: Pip failed so deleting anything we might have installed at C:\Users\jridpath.azure\cliextensions\azure-devops
cli.azure.cli.core.azclierror: Traceback (most recent call last):
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 666, in execute
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 734, in _run_jobs_serially
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 703, in _run_job
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 336, in call
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 120, in handler
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/extension/custom.py", line 16, in add_extension_cmd
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/extension/operations.py", line 343, in add_extension
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/extension/operations.py", line 172, in _add_whl_ext
knack.util.CLIError: An error occurred. Pip failed with status code 1. Use --debug for more information.

cli.azure.cli.core.azclierror: An error occurred. Pip failed with status code 1. Use --debug for more information.
az_command_data_logger: An error occurred. Pip failed with status code 1. Use --debug for more information.
cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x0C7E8528>]
az_command_data_logger: exit code: 1
cli.main: Command ran in 7.272 seconds (init: 0.255, invoke: 7.018)
telemetry.main: Begin splitting cli events and extra events, total events: 1
telemetry.client: Accumulated 0 events. Flush the clients.
telemetry.main: Finish splitting cli events and extra events, cli events: 1
telemetry.save: Save telemetry record of length 3703 in cache file under C:\Users\jridpath.azure\telemetry\20250302113522967
telemetry.main: Begin creating telemetry upload process.
telemetry.process: Creating upload process: "C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\Lib\site-packages\azure\cli\telemetry_init_.pyc C:\Users\jridpath.azure C:\Users\jridpath.azure\telemetry\20250302113522967"
telemetry.process: Return from creating process 1204
telemetry.main: Finish creating telemetry upload process.

Expected behavior

I expected the azure-devops extension to install without any errors.

Environment Summary

azure-cli 2.69.0

core 2.69.0
telemetry 1.1.0

Dependencies:
msal 1.31.2b1
azure-mgmt-resource 23.1.1

Python location 'C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe'
Config directory 'C:\Users\jridpath.azure'
Extensions directory 'C:\Users\jridpath.azure\cliextensions'

Python (Windows) 3.12.8 (tags/v3.12.8:2dc476b, Dec 3 2024, 19:07:15) [MSC v.1942 32 bit (Intel)]

Legal docs and information: aka.ms/AzureCliLegal

Your CLI is up-to-date.

Additional context

Things to note about my environment:

• Running Windows 11 24H2 on ARM in a Parallels VM
• Running Python 3.12.8 using pyenv
• Pip version 25.0.1

[yonzhan]

Thank you for opening this issue, we will look into it.

[github-actions]

Here are some similar issues that might help you. Please check if they can solve your problem.

• FileNotFoundError: [WinError 2] The system cannot find the file specified cli.azure.cli.core.extension.operations: Command '['C:\\Program Files\\Microsoft SDKs\\Azure\\CLI2\\python.exe', '-m', 'pip', 'install', '--target', 'C:\\Users\\<username>\\.azure\\cliextensions\\azure-devops', 'C:\\Users\\<USER>~1\\AppData\\Local\\Temp\\tmp1za2fguz\\azure_devops-1.0.1-py2.py3-none-any.whl', '-vv', '--disable-pip-version-check', '--no-cache-dir']' returned non-zero exit status 1. #29981
• Azure Machine Learning Cli Extension fail installation #19744
• az cli version 2.65.0 is failing to load azure-devops #30131
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---

Possible solution (Extracted from existing issue, might be incorrect; please verify carefully)

Solution 1:

Uninstall Python and try running the command again. It may conflict because internally the application has a Python that apparently is not compatible between versions.

Reference:

• FileNotFoundError: [WinError 2] The system cannot find the file specified cli.azure.cli.core.extension.operations: Command '['C:\\Program Files\\Microsoft SDKs\\Azure\\CLI2\\python.exe', '-m', 'pip', 'install', '--target', 'C:\\Users\\<username>\\.azure\\cliextensions\\azure-devops', 'C:\\Users\\<USER>~1\\AppData\\Local\\Temp\\tmp1za2fguz\\azure_devops-1.0.1-py2.py3-none-any.whl', '-vv', '--disable-pip-version-check', '--no-cache-dir']' returned non-zero exit status 1. #29981 (comment)

Solution 2:

As a workaround, use the WHL file to directly install the package using pip. Here is the command: pip install --target "C:\Users\<USER>\.azure\cliextensions\azure-devops" "C:\<PATH TO WHL FILE LOCALLY>.whl" --no-cache-dir.

Reference:

• az cli version 2.65.0 is failing to load azure-devops #30131 (comment)

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[jcridpath]

Tried solution 2 suggested above first as it seemed potentially more likely to work. Installing azure_devops-1.0.1-py2.py3-none-any.whl directly returned the same error that I reported that there is no matching distribution for distro==1.3.0.

Just to confirm that my installed python was not causing it, even though this was highly unlikely, I removed pyenv from my path and confirmed that running python and pip both returned not found. I still get the same error.

[microsoft-github-policy-service]

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @v-anvashist, @V-hmusukula.

[Skeb1ns]

I've encountered the same issue just now as well when trying to install the azure-devops extension with the same error @jcridpath mentioned. Azure CLI version is 2.69.0

[lily-aurelia]

Same issue with 2.61