Unable to produce to EventHub with to `Error: NETWORK_EXCEPTION. Error Message: Disconnected from node `, caused by `max.request.size`

[lgo]

👋 I'm filing this one mostly as feedback as to whether the failure mode could be a little more obvious or graceful for users. Also, I hope others may find this useful if they go searching for the same errors. Recently, I found myself setting up KafkaMirrorMaker2 for EventHub-to-EventHub mirroring.

The same setup has already been in use, and happened to have max.request.size set to 20971520 (20MiB) for the producer. When I was using the same setup for EventHub I was running into errors on the Kafka producer that I was unable to pin down. They were along the lines of:

Got error produce response with correlation id 6397 on topic-partition <MYTOPIC>-7, retrying (2147481516 attempts left). Error: NETWORK_EXCEPTION. Error Message: Disconnected from node 0 (org.apache.kafka.clients.producer.internals.Sender)

Node 0 disconnected. (org.apache.kafka.clients.NetworkClient)

Cancelled in-flight PRODUCE request with correlation id 6391 due to node 0 being disconnected (elapsed time since creation: 45ms, elapsed time since send: 45ms, request timeout: 30000ms) (org.apache.kafka.clients.NetworkClient)

Now, I eventually combed through plenty of resources on getting things setup, like:

• strimzi's blog on setting up Mirror Maker 2 on EventHub
• EventHub's troubshooting doc for Kafka
• EventHub's recommended Kafka configuration

Eventually, I got it figured out once I applied every configuration in the recommendation and it got unwedged after setting max.request.size. This oversized request was exercised because the mirror source topic has plenty of data (for testing). In hindsight, the recommendations guide indicates this will happen:

The service will close connections if requests larger than 1,046,528 bytes are sent. This value must be changed and will cause issues in high-throughput produce scenarios.

There's maybe a few things that can be improved here:

• There was no mention of this failure mode on the troubleshooting doc, which I first went through. Having specific error references would be helpful to debug this and to find from search engines
• Similarly, no indication of the specific error in the recommended configuration notes made it easy to not find when debugging the error
• I did not observe any error metrics for EventHub, such as user errors (using the Datadog Azure integration). I was unable to find any diagnostic logs, but that could be on me (unaware of where exactly I can find them in my setup). Having some feedback would have helped pin down that it wasn't just me going crazy

Thanks!

[ianarsenault]

+1 on this. This is the error I am also hitting and taking a lot of time to sort out the root cause. It would be helpful to have more details around this and what to check!

lgo Could you share what your end producerConf ended up being to resolve this issue?

[lgo]

@ianarsenault sorry I didn't get back earlier! We use the recommended value from the EventHub recommended kafka configuration I linked above. Specifically, this:

max.request.size=1046527 # (1046528 [documented range is <1046528] - 1)

(and, with MirrorMaker2 / strimzi's KMM2 a bit of fiddling is required to get this to apply correctly via producer.max.request.size / producer.override.max.request.size)

We also use some other adjusted values with specific recommended ranges from the doc, like:

metadata.max.idle.ms=180000
metadata.max.age.ms=180000
connections.max.idle.ms=180000