Getting Run failed. Error: {'code': 'server_error', 'message': 'Sorry, something went wrong.'} with azure-ai-projects (agent service)

[carlotta94c]

• Package Name: azure-ai-projects (agent service)
• Package Version: 1.0.0b8 (tested b10 too and got the same behavior)
• Operating System:
• Python Version: 3.13

Describe the bug
Randomly getting agent run failed with error message : {'code': 'server_error', 'message': 'Sorry, something went wrong.'}

To Reproduce
Steps to reproduce the behavior:

1. Open the agent solution in a codespace or dev container https://github.com/microsoft/build-your-first-agent-with-azure-ai-agent-service-workshop
2. Uncomment line 61 and from line 71 to line 84 to enable function calling, code interpreter and file search
3. Run the app and interact with the agent (see example prompts: https://microsoft.github.io/build-your-first-agent-with-azure-ai-agent-service-workshop/lab-3-code_interpreter/

Expected behavior
No errors - the app was running properly till a couple of days ago with package version b8

Screenshots

Additional context
The application in the linked repo (https://github.com/microsoft/build-your-first-agent-with-azure-ai-agent-service-workshop/) is a sample of an agent built with Azure AI Agent service using Python.

[kashifkhan]

Thank you for the feedback @carlotta94c. Ill have this routed to the right folks who can assist you further

[EdisonGaooo]

Is this issue related to the current version?
Recently I encountered this issue frequently.

[carlotta94c]

@EdisonGaooo I've also seen this issue just recently, but I did some tests with previous versions of the sdk and I still get it, so it doesn't look related.

[EdisonGaooo]

@carlotta94c
Yes, such kind of server_error happened frequently once the Agent finished a relative complicated answer generation.
And if continue to ask some questions further, the server possibly returns such "server_error".
In my understanding, it should be some existing upper limitation like single request token consumption which is not exposed to us, but it does impact the backend server to handle the request.

[sbrkic-capcade]

I've been encountering the same error using Azure OpenAI AssistantsAPI with code_interpreter. When the issue occurs prompt always contains some kind of visualisation (charting).

Using gpt4o (version: 2024-05-13) with Assistants.

[gaurav15113010]

Run failed: {'code': 'server_error', 'message': 'Sorry, something went wrong.'}

I am also facing same issue, while using azure agents.

azure.ai.agents==1.0.0
model = gpt-4.1-nano

most of the time I do not get errors, but recently facing this errors