Your hobbyist account is limited to the creation of -1 Home PV arrays within 1km of each other.

[AndyVRD]

Hi,

I have my solar panels on east and west so want to configure two arrays, per doc it seems possible but I get this message.

Your hobbyist account is limited to the creation of -1 Home PV arrays within 1km of each other.

Anyone know what I'm doing wrong or is there something changed that you can no longer add two PV's into one account (API).

Thanks in advance

[gcoan]

You can create two sites within your Solcast account, one for each array orientation. I have exactly the same, arrays on both an East and West orientation

[BJReplay]

Thanks @AndyVRD for creating a discussion rather than an issue.

Thanks @gcoan for an initial answer.

I can still create a second array:

The -1 in your text suggests either a temporary glitch - there was a 429 storm yesterday which may have led to this problem - or a misconfiguration with your account.

This is clearly a "Contact Support" question for Solcast:

[billy-solcast]

Hi,

I have my solar panels on east and west so want to configure two arrays, per doc it seems possible but I get this message.

Your hobbyist account is limited to the creation of -1 Home PV arrays within 1km of each other.

Anyone know what I'm doing wrong or is there something changed that you can no longer add two PV's into one account (API).

Thanks in advance

This is an issue on our backend. For any future users, if you could please just email through to support@solcast.com we'll fix it up, which will allow you to create the second site next time you log in.

[BJReplay]

Thanks @billy-solcast for confirming!

I'll add this to the FAQ.

[AndyVRD]

Thanks both for the quick reply and great support!

Solcast support have fixed the issue in no time and creating a second PV works fine.

Happy holidays!