Merge branch 'main' into BWDB-15952

Author: gdurgapal

.github/workflows/blog-posts.yml

@@ -34,7 +34,7 @@ jobs:
             git add site/blogposts.config.json
             git commit -m 'update blog posts'
             git push origin sync-blog-posts
-            gh pr create -B main -H sync-blog-posts --title 'Update Blog Posts' --body 'Auto-generated by Blog Posts Listener Workflow'
+            gh pr create -B main -H sync-blog-posts --title 'SWI-3460 Update Blog Posts' --body 'Auto-generated by Blog Posts Listener Workflow'
           fi
         env:
           GITHUB_TOKEN: ${{ secrets.DX_GITHUB_TOKEN }}

site/blogposts.config.json

@@ -1,4 +1,19 @@
 [
+  {
+    "categories": [
+      "CPaaS",
+      "Direct Routing",
+      "Voice"
+    ],
+    "categoryLinks": [
+      "https://www.bandwidth.com/blog/category/cpaas/",
+      "https://www.bandwidth.com/blog/category/direct-routing/",
+      "https://www.bandwidth.com/blog/category/voice/"
+    ],
+    "imageUrl": "https://www.bandwidth.com/wp-content/uploads/Blog_Call-center-key-KPIs.png",
+    "postLink": "https://www.bandwidth.com/blog/top-10-call-center-kpis-to-improve-cx-in-2023/",
+    "postTitle": "Top 10 call center KPIs to improve CX in 2023"
+  },
   {
     "categories": [
       "CPaaS"
@@ -101,16 +116,5 @@
     "imageUrl": "https://www.bandwidth.com/wp-content/uploads/Blog_ECL-Teasers_Executives-ECL-Take.png",
     "postLink": "https://www.bandwidth.com/blog/enterprise-communications-landscape-overview/",
     "postTitle": "An executive’s take on 2023 Enterprise Communications"
-  },
-  {
-    "categories": [
-      "Messaging"
-    ],
-    "categoryLinks": [
-      "https://www.bandwidth.com/blog/category/messaging/"
-    ],
-    "imageUrl": "https://www.bandwidth.com/wp-content/uploads/Blog_Toll-Free-Verification-1.png",
-    "postLink": "https://www.bandwidth.com/blog/toll-free-verification-api/",
-    "postTitle": "Streamline your toll-free number verification with Bandwidth"
   }
 ]

site/docs/messaging/errors.mdx

@@ -251,7 +251,7 @@ Bandwidth’s error code schema for messaging V2 is comprised of a 4 digit code.
 
 ### Bandwidth Detected Client Errors
 
-A 4xx code indicates that Bandwidth or the downstream carrier has identified some element of the message request unacceptable.  Repeating the request will produce the same result.
+A 4xxx code indicates that Bandwidth or the downstream carrier has identified some element of the message request unacceptable.  Repeating the request will produce the same result.
 
 | Code | Description | Friendly Description | Explanation Of Error | Billable |
 |:--|:--|:--|:--|:--|