[ Automations ] - Add “From Name” Field to the Send Email Step in Automations #18006
Description
🧩 Feature: Add “From Name” Field to the Send Email Step in Automations
📝 Description
When sending emails through Budibase automations, the Send Email step allows bindings for:
- To
- From (email address only)
- CC
- BCC
- Subject
- Message
However, there is no option to specify a “From Name.”
As a result, outgoing emails display only the raw email address as the sender, which looks unprofessional and inconsistent with other automation platforms that support a proper display name.
Most email systems support the standard format:
Display Name <email@domain.com>
Budibase currently only supports the email portion, with no way to bind or define the display name.
💡 Use Case
As a Budibase user, I want to:
- Specify a From Name when sending automated emails.
- Bind the From Name dynamically (e.g., business name, agent name, department).
- Ensure outgoing emails look polished and professional.
- Match the behavior of other automation tools that support display names.
🔍 Current Pain Points
- Emails show only the email address as the sender.
- No way to include a human‑readable name.
- Automated emails appear less trustworthy or less branded.
- Inconsistent with industry‑standard email formatting.
- Workarounds (like embedding the name in the subject or body) are not appropriate.
🎯 Expected Behavior
- The Send Email step should include a From Name field.
- The field should support:
- Static text
- Bindings
- Variables
- Emails should be sent using the standard format:
From: Display Name <email@domain.com>
- If no From Name is provided, Budibase should fall back to the current behavior.
🚀 Why It Matters
- Improves professionalism and brand consistency
📸 Screenshots
Current
Future
