Converter did not finished. Upload not completed

[errorswarm]

I'm getting this error message for a lot JPEG images I'm uploader.

Bynder C# SDK. Fileuploader.cs Line 112

throw new BynderUploadException("Converter did not finished. Upload not completed");

Below is an example image that is giving me the exception.

[greenrya]

@errorswarm Did you ever resolve this issue? We are seeing similar issue was checking in on how you may have worked around the issue.

[meghuizen]

This issue does not have to deal with your image. I got them too, but this has to do with Bynder not being fast enough to pickup the uploaded assets from the Amazon S3 storage and process them. After a couple of tries, you'll get this error, but after a couple of minutes you'll notice this media is being processed and appearing in Bynder.

The issue is that the fileupload process Bynder provides, via S3 storage is fully asyncronous, with some background process Bynder uses at their side to process the media uploaded. However it does whenever it has time and resources to do this. This can be in 30 seconds or in 3 minutes. But the way it's setup in the SDK is synchronous, where it should be done for at least X tries.

You can find that waiting code, here (in HasFinishedSuccessfullyAsync of FIleUploader class):

bynder-c-sharp-sdk/Bynder/Sdk/Service/Upload/FileUploader.cs

Line 223 in bf704f9

for (int iterations = MAX_POLLING_ITERATIONS; iterations > 0; --iterations)

I've for myself changed this inside my code and it helped. But I want to refactor this still to a fully async process.

Looking more closely, the async file upload is being fixed by removing the polling option in another branch ( https://github.com/Bynder/bynder-c-sharp-sdk/tree/FS_upload_dev ):

bynder-c-sharp-sdk/Bynder/Sdk/Service/Upload/FileUploader.cs

Line 59 in 846d325

internal async Task<SaveMediaResponse> UploadFileToNewAssetAsync(string path, string brandId, IList<string> tags)

I'm not sure if all the API calls to bynder already work, but this might mean that we don't have to poll at all anymore and so no timeout issues anymore.