Broken Hardware: MOC-R4PCC04U35 (H100)

[hakasapl]

Node Details

• Node Name: MOC-R4PCC04U35
• Node Type: H100
• Cluster Membership: NERC OCP Prod
• Cluster Node Name (wrk-XY): wrk-127
• Serial #: J70127BK
• Physical Location (RX-PX-CX UX): R4-PC-C04 U35

Describe the issue the node is experiencing

Node reports lower than 512 CPUs (might already be fixed but can't boot to check)

Locked out of iDRAC - can't access setup to reset it

Node won't post past DXE INIT

Node Status

No action can be taken on this node until both of these boxes are checked

• Check this box once this node is no longer in a cluster from a user perspective and can be rebooted and wiped as needed.
• Maintenance mode is enabled on this node

Vendor Ticket Information

• A ticket has been opened with a vendor concerning this hardware

• Ticket Vendor (Lenovo, Dell, etc.): Lenovo

• Ticket Number: 3000720509

• Primary Contact Email on the Ticket: hsap@bu.edu