Broken Hardware: MOC-R4PCC04U38 (H100)

[hakasapl]

Node Details

• Node Name: MOC-R4PCC04U38
• Node Type: H100
• Cluster Membership: NERC OCP Prod
• Cluster Node Name (wrk-XY): wrk-128
• Serial #: J70127AF
• Physical Location (RX-PX-CX UX): R4-PC-C04 U38

Describe the issue the node is experiencing

Fewer than 512 CPUs reported in the system

System will not initialize with the chassis

Node Status

No action can be taken on this node until both of these boxes are checked

• Check this box once this node is no longer in a cluster from a user perspective and can be rebooted and wiped as needed.
• Maintenance mode is enabled on this node

Vendor Ticket Information

• A ticket has been opened with a vendor concerning this hardware

• Ticket Vendor (Lenovo, Dell, etc.): Lenovo

• Ticket Number: 3000711232

• Primary Contact Email on the Ticket: hsap@bu.edu