[Feat]: enhance ticket system with reaction handling and ephemeral responses

Author: Samu-Kiss

src/commands/ticket-close.ts

@@ -1,22 +1,33 @@
 import { SlashCommandBuilder, PermissionsBitField } from 'discord.js';
 import { buildEmbed } from '../utils/embed';
 
+const EPHEMERAL_FLAG = 1 << 6;
+
 const data = new SlashCommandBuilder()
   .setName('ticketclose')
   .setDescription('Cierra el ticket actual (solo junta)');
 
 async function execute(interaction: any) {
   // Require MANAGE_CHANNELS or equivalent (JUNTA). Adjust to your role check if needed.
   if (!interaction.memberPermissions?.has(PermissionsBitField.Flags.ManageChannels)) {
-    return interaction.reply({ content: 'Solo JUNTA puede cerrar tickets.', ephemeral: true });
+    return interaction.reply({
+      content: 'Solo JUNTA puede cerrar tickets.',
+      flags: EPHEMERAL_FLAG,
+    });
   }
   const channel = interaction.channel;
   const category = channel?.parent;
   try {
-    await interaction.reply({
+    const respond =
+      interaction.deferred || interaction.replied
+        ? interaction.editReply.bind(interaction)
+        : interaction.reply.bind(interaction);
+
+    await respond({
       embeds: [buildEmbed({ title: 'Ticket', description: 'Ticket cerrado' })],
-      ephemeral: true,
+      flags: EPHEMERAL_FLAG,
     });
+
     if (channel && channel.deletable) await channel.delete('Ticket cerrado');
     if (category && category.children) {
       for await (const child of category.children.cache.values()) {
@@ -26,7 +37,7 @@ async function execute(interaction: any) {
     }
   } catch (err) {
     console.error('Error closing ticket', err);
-    await interaction.followUp?.({ content: 'Error al cerrar el ticket.', ephemeral: true });
+    await interaction.followUp?.({ content: 'Error al cerrar el ticket.', flags: EPHEMERAL_FLAG });
   }
 }
 

src/events/messageReactionAdd.ts

@@ -8,18 +8,22 @@ export default {
   async execute(reaction: any, user: any) {
     try {
       if (user.bot) return;
-      const guild = reaction.message.guild;
+      if (reaction.partial) await reaction.fetch();
+      if (reaction.message?.partial) await reaction.message.fetch();
+      const guild = reaction.message?.guild;
       if (!guild) return;
+
       const cfg = getGuildConfig(guild.id);
       if (!cfg?.channels.ticketTrigger) return;
       if (reaction.message.channelId !== cfg.channels.ticketTrigger) return;
+      if (reaction.emoji?.name !== '🎫') return;
 
-      // Ensure full reaction/message data
-      if (reaction.partial) await reaction.fetch();
-      if (reaction.message.partial) await reaction.message.fetch();
-
-      // Only respond to 🎫
-      if (reaction.emoji.name !== '🎫') return;
+      // Remove the user's reaction to keep the trigger clean
+      try {
+        await reaction.users.remove(user.id).catch(() => {});
+      } catch (err) {
+        console.error('Failed to remove reaction', err);
+      }
 
       // Create category for the ticket
       const category = await guild.channels.create({

src/index.ts

@@ -40,8 +40,9 @@ const client: BotClient = new Client({
     GatewayIntentBits.MessageContent,
     GatewayIntentBits.DirectMessages,
     GatewayIntentBits.GuildVoiceStates,
+    GatewayIntentBits.GuildMessageReactions,
   ],
-  partials: [Partials.Channel],
+  partials: [Partials.Channel, Partials.Message, Partials.Reaction, Partials.User],
 }) as BotClient;
 client.commands = new Collection();