Moderation actions do not show moderator names (only for my account) – Chatterino 7.5.4

[Tobinibi]

Checklist

• I'm reporting a problem with Chatterino
• I've verified that I'm running the most recent nightly build or stable release
• I've looked for my problem on the wiki
• I've searched the issues and pull requests for similar looking reports

Describe your issue

Summary:
Chatterino 7.5.4 is not showing which moderator performed a moderation action (timeouts, bans, message deletions) — but this issue affects only my account. All other moderators in the same channel can see the moderator names correctly.

What I see in chat:
“username was timed out for 30s.”
“message deleted”
But without the attribution “by ModName”.

Moderation actions still work (I can timeout/ban users), but the attribution is missing.
This happens in every channel where I am a moderator.

What I have tried (none of this fixed the issue):
Completely removed and re-added my Twitch account in Chatterino
Logged out of Twitch in the browser and re-authenticated
Restarted Chatterino several times
Disabled Streamer Mode
Disabled EventSub experimental support
Checked global settings:
Show moderation messages = enabled
Show deleted messages = enabled
Checked channel settings (where available)
Other moderators using the exact same Chatterino version see the moderator-name attribution normally
I am Lead Moderator but other Lead Mods do not have this problem

Chatterino version: 7.5.4 (latest stable)
Windows 11
Single Twitch account logged in
No custom scripts, plugins, or unusual filters

Screenshots

OS and Chatterino Version

Chatterino 7.5.4 (latest stable, 2026-01) on Windows 11

[Mm2PL]

Chatterino 7.5.4

Unable to reproduce

We generally do not accept issues from forks.
Update to Chatterino nightly (not Chatterino7) and test again.

[iProdigy]

Most likely the eventsub websocket failed to connect

[Tobinibi]

But in the nightly version i got issues with 7tv emotes

[Nerixyz]

But in the nightly version i got issues with 7tv emotes

I'm pretty sure that's 7TV in general. You can test it by opening https://7tv.io/v3/users/twitch/<your-Twitch-user-id> in a browser (check your own usercard in Chatterino for your user ID). If you're from Germany and use Deutsche Telekom as your ISP, then it's expected.

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not showing which moderator performed a moderation action

Tested on a fresh build of the forbidden fork, and I can see my moderator actions in my channel. So I'd point this at a failed connection attempt as well.

[Tobinibi]

Okay got it thank you! Yes you are right im from germany and use Telekom. When i use a VPN like the Cloudflare WARP vpn and a the 2.5.2 version everything is fixed. Thank you for your help. It has to be an Issue with Telekom

[Mm2PL]

There is a chance this is a rate limit issue with Chatterino attempting to listen to too many EventSub topics. The best I can point you to is reading the client's logs. There's a tool for reading the logs: https://github.com/nerixyz/c2-logs You might need to use the `/c2-set-logging-rules chatterino.*.debug=true` command in Chatterino.

[pajlada]

There's a chance this has been fixed with #6763 if you could try the latest nightly build https://github.com/Chatterino/chatterino2/releases/tag/nightly-build