XCH tokens did not come to the CHIA light wallet

[RAkot13]

Hello, I ran into a problem: when withdrawing XCH from the MEXC exchange, 2,181 XCH tokens got stuck, 6 days have passed since the withdrawal, the exchange transferred xch, There is a Transaction Hash with withdrawal confirmation, How to solve this problem?
Here is the TXID:
https://xchscan.com/zh/txns/0x78e344cb8311ef496aaa050d367145f1ca6a9bbd48596cbda726c9770570d6a2

[Bodman1]

Hello, I ran into a problem: when withdrawing XCH from the MEXC exchange, 2,181 XCH tokens got stuck, 6 days have passed since the withdrawal, the exchange transferred xch, There is a Transaction Hash with withdrawal confirmation, How to solve this problem?
Here is the TXID:
https://xchscan.com/zh/txns/0x78e344cb8311ef496aaa050d367145f1ca6a9bbd48596cbda726c9770570d6a2

I have the same problem, how did you solve yours?