Wallet balance not updated

[Hellika22]

Hello, why are transactions for 2023 not showing up in Chia Wallet? Accordingly, for this year no coins are visible on the wallet, but a month ago they were still displayed...

[Hellika22]

I can provide screenshots of withdrawals from exchanges, help me please

[BrandtH22]

Hey @Hellika22 , as a heads up the majority of our support efforts are currently focused on our discord server (https://discord.gg/chia) so please do jump in there for faster and more through responses.

As for some troubleshooting:

• What version are you using and on what operating system?
• Are there any errors in the logs?
• Have you tried resyncing the wallet (in the GUI settings under advanced there is a resync option)
• Were there any notable changes that occurred when the wallet stopped displaying transactions? (version upgrade, power outage, specific coin spends, network changes, etc)