Pending Wallet Transaction from 1 week!

[NavaChia]

Hi!, I touched the 2 coins and I tried to send it to my Okex Wallet, and it has been in pending status for 1 week, in the rate indicate "0" due to ignorance of how the system worked, is there anything that can be done? in the end it comes even late? Or is it possible that I lost my 2 coins when sending to my own Wallet? Thank you very much, please hope someone can help me.