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|**Use case**| For new ideas or starter projects. | For production environments or data at scale. | For working with production environments, very large data at scale, or enterprise use cases. |
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|**Storage**| Up to 1TB / service | Unlimited | Unlimited |
|**SLA and support**| Expert support with 1 business day response time. | Expert support with 1 hour response time 24x7 for Severity 1 issues. | Enterprise support with 30 min response time for Severity 1 issues. |
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<table><thead>
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<tr>
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<th></th>
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<th>Basic</th>
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<th>Scale (Recommended)</th>
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<th>Enterprise</th>
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</tr></thead>
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<tbody>
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<tr>
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<td>**Service Features**</td>
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<td colspan="3"></td>
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</tr>
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<tr>
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<td>Number of services</td>
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<td>✓ Unlimited</td>
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<td>✓ Unlimited</td>
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<td>✓ Unlimited</td>
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</tr>
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<tr>
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<td>Storage</td>
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<td>✓ Maximum of 1 TB / Service</td>
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<td>✓ Unlimited</td>
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<td>✓ Unlimited</td>
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</tr>
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<tr>
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<td>Memory</td>
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<td>✓ 8-12 GiB total memory</td>
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<td>✓ Configurable</td>
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<td>✓ Configurable</td>
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</tr>
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<tr>
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<td>Availability</td>
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<td>✓ 1 zone</td>
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<td>✓ 2+ zones</td>
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<td>✓ 2+ zones</td>
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</tr>
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<tr>
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<td>Backups</td>
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<td>✓ 1 backup every 24h, retained for 1 day</td>
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<td>✓ Configurable</td>
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<td>✓ Configurable</td>
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</tr>
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<tr>
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<td>Vertical scaling</td>
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<td></td>
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<td>✓ Automatic Scaling</td>
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<td>✓ Automatic for standard profiles, manual for custom profiles</td>
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</tr>
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<tr>
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<td>Horizontal scaling</td>
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<td></td>
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<td>✓ Manual Scaling</td>
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<td>✓ Manual Scaling</td>
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</tr>
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<tr>
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<td>ClickPipes</td>
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<td>✓</td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Early upgrades</td>
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<td></td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Compute-compute separation</td>
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<td></td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Export backups to your own cloud account</td>
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<td></td>
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<td></td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Scheduled upgrades</td>
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<td></td>
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<td></td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Custom hardware profiles</td>
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<td></td>
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<td></td>
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<td>✓</td>
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</tr>
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<tr>
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<td>**Security**</td>
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<td colspan="3"></td>
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</tr>
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<tr>
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<td>SAML/SSO</td>
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<td>✓</td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>MFA</td>
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<td>✓</td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>SOC 2 Type II</td>
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<td>✓</td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>ISO 27001</td>
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<td>✓</td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Private Link</td>
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<td></td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>S3 role based access</td>
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<td></td>
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<td>✓</td>
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<td>✓</td>
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</tr>
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<tr>
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<td>Transparent data encryption (CMEK for TDE)</td>
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