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Update troubleshooting-billing-issues.md
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docs/cloud/manage/troubleshooting-billing-issues.md

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@@ -102,8 +102,9 @@ You may purchase credits for your organization through a committed contract by:
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agreement with that marketplace. To pay through a marketplace, follow these
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[instructions](#marketplace-payg).
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Credits applied to an organization (e.g. through committed contracts or refunds)
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are available for your use for the term specified in the accepted private offer.
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Credits applied to an organization (e.g. through committed contracts or refunds) are
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available for your use for the term specified in the order form or accepted private
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offer.
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Credits are consumed starting on the day credit was granted in billing periods
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based on the date the first organization tier (Basic, Scale, or Enterprise) is
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selected.

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