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Update troubleshooting-billing-issues.md
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docs/cloud/manage/troubleshooting-billing-issues.md

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---
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sidebar_label: 'ClickHouse Cloud billing compliance'
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slug: /manage/troubleshooting-billing-issues
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slug: /manage/clickHouse-cloud-billing-compliance
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title: 'ClickHouse Cloud billing compliance'
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description: 'Page describing ClickHouse Cloud billing compliance'
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keywords: ['billing compliance', 'pay-as-you-go']
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due reaches $10,000 USD (more info on payment thresholds [here](/cloud/billing/payment-thresholds)).
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The credit card on file must be valid, not expired, and have enough available
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credit to cover your invoice total.If, for any reason, we are unable to charge
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credit to cover your invoice total. If, for any reason, we are unable to charge
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the full amount due, the following unpaid invoice restrictions will immediately
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apply:
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automatically, billing will fall back to the credit card on file for the
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organization, if any. To add a credit card, please [contact support](/about-us/support)
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for help. If a valid credit card has not been provided, the same unpaid invoice
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restrictions outlined above for [direct PAYG](#direct-payg) will apply - this
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restrictions outlined above for [Direct PAYG](#direct-payg) will apply - this
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includes service suspension and eventual data deletion.
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### Committed contract billing {#commited-spend-contract}
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You may purchase credits for your organization through a committed contract by:
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1. Contacting sales to buy credits directly, with payment options including ACH
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or wire transfer. Payment terms will be set forth in the applicable order form
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and credit.
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or wire transfer. Payment terms will be set forth in the applicable order form.
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2. Contacting sales to buy credits through a subscription on one of our supported
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cloud marketplaces (AWS, GCP, or Azure). Fees will be reported to the applicable
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marketplace upon acceptance of the private offer and thereafter in accordance

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