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You may purchase credits for your organization through a committed contract by:
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1. Contacting sales to buy credits directly, with payment options including ACH
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1. Contacting sales to buy credits directly, with payment options including ACH
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or wire transfer. Payment terms will be set forth in the applicable order form.
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2. Contacting sales to buy credits through a subscription on one of our supported
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cloud marketplaces (AWS, GCP, or Azure). Fees will be reported to the applicable
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marketplace upon acceptance of the private offer and thereafter in accordance
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marketplace upon acceptance of the private offer and thereafter in accordance
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with the offer terms, but you will be invoiced according to the terms of your
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agreement with that marketplace. To pay through a marketplace, follow these
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[instructions](#marketplace-payg).
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Credits applied to an organization (e.g. through committed contracts or refunds) are
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available for your use for the term specified in the order form or accepted private
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available for your use for the term specified in the order form or accepted private
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offer.
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Credits are consumed starting on the day credit was granted in billing periods
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based on the date the first organization tier (Basic, Scale, or Enterprise) is
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Credits are consumed starting on the day credit was granted in billing periods
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based on the date the first organization tier (Basic, Scale, or Enterprise) is
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selected.
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If an organization is **not** on a cloud marketplace committed contract and runs
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out of credits or the credits expire, the organization will automatically switch
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to Pay-As-You-Go (PAYG) billing. In this case, we will attempt to process payment
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If an organization is **not** on a cloud marketplace committed contract and runs
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out of credits or the credits expire, the organization will automatically switch
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to Pay-As-You-Go (PAYG) billing. In this case, we will attempt to process payment
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using the credit card on file for the organization, if any.
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If an organization **is** on a cloud marketplace committed contract and runs out
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of credits, it will also automatically switch to PAYG billing via the same
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marketplace for the remainder of the subscription. However, if the subscription
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is not renewed and expires, we will then attempt to process payment using the
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of credits, it will also automatically switch to PAYG billing via the same
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marketplace for the remainder of the subscription. However, if the subscription
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isn't renewed and expires, we will then attempt to process payment using the
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credit card on file for the organization, if any.
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In either scenario, if we are unable to charge the configured credit card, the
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In either scenario, if we're unable to charge the configured credit card, the
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unpaid invoice restrictions outlined above for [Pay-as-you-go (PAYG)](#direct-payg)
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billing with a credit card will apply—this includes the suspension of services.
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For more details on moving from your committed contract to PAYG billing, please refer to the “Overconsumption” section in our [Terms and Conditions](https://clickhouse.com/legal/agreements/terms-of-service).
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However, for committed contract customers, we will contact you regarding any
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unpaid invoices before initiating data deletion. Data is not automatically
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billing with a credit card will apply—this includes the suspension of services.
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For more details on moving from your committed contract to PAYG billing, refer to the “Overconsumption” section in our [Terms and Conditions](https://clickhouse.com/legal/agreements/terms-of-service).
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However, for committed contract customers, we will contact you regarding any
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unpaid invoices before initiating data deletion. Data isn't automatically
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deleted after any period of time.
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If you’d like to add additional credits before your existing ones expire or are
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