This repository contains the MVP implementation for the District-Level Chatbot for Grievance Redressal project.
- Bilingual Support: Interface in both Hindi and English
- Citizen Chatbot Interface: WhatsApp-style interface for complaint registration
- Admin Dashboard: For officials to manage and respond to complaints
- Department Routing: Automatic routing to appropriate departments
- Tracking System: Unique IDs and status updates for complaints
- Next.js for frontend
- PostgreSQL for backend (in full implementation)
- Tailwind CSS for styling
- Clone this repository
- Run
npm install - Run
npm start - Open
http://localhost:3000in your browser
This MVP demonstrates the core user flows and interfaces for both citizens and administrators. The next steps would include:
- WhatsApp API integration
- Firebase/MongoDB backend implementation
- Authentication for admin users
- Department-specific views and analytics




