diff --git a/core/ui/src/main/java/org/phoebus/ui/Messages.java b/core/ui/src/main/java/org/phoebus/ui/Messages.java
index 268639c251..02774b00aa 100644
--- a/core/ui/src/main/java/org/phoebus/ui/Messages.java
+++ b/core/ui/src/main/java/org/phoebus/ui/Messages.java
@@ -34,6 +34,7 @@ public class Messages
     public static String DefaultNewColumnName;
     /**DoNotShow */
     public static String DoNotShow;
+
     /**Format_Binary */
     public static String Format_Binary;
     /**Format_Compact */
@@ -68,6 +69,7 @@ public class Messages
     public static String MoveRowDown;
     /**MoveRowUp */
     public static String MoveRowUp;
+    public static String NoExceptionAvailable;
     /**NumberInputHdr */
     public static String NumberInputHdr;
     /**Num_Selected */
diff --git a/core/ui/src/main/java/org/phoebus/ui/dialog/ExceptionDetailsErrorDialog.java b/core/ui/src/main/java/org/phoebus/ui/dialog/ExceptionDetailsErrorDialog.java
index c91be76d9c..4d8b63e777 100644
--- a/core/ui/src/main/java/org/phoebus/ui/dialog/ExceptionDetailsErrorDialog.java
+++ b/core/ui/src/main/java/org/phoebus/ui/dialog/ExceptionDetailsErrorDialog.java
@@ -16,6 +16,7 @@
 import javafx.scene.control.TextArea;
 import javafx.scene.input.Clipboard;
 import javafx.scene.input.ClipboardContent;
+import org.phoebus.ui.Messages;
 
 import java.io.ByteArrayOutputStream;
 import java.io.PrintStream;
@@ -91,8 +92,11 @@ public static void openError(final String title, final Exception exception)
     private static void doOpenError(final Node node, final String title, final String message, final Exception exception, final boolean append_stacktrace_msgs)
     {
         StringBuilder messageBuilder = new StringBuilder(message).append(LINE_SEPARATOR);
-        if(append_stacktrace_msgs)
-        {
+
+        if(exception == null){
+            messageBuilder.append(System.lineSeparator()).append(Messages.NoExceptionAvailable);
+        }
+        else{
             messageBuilder.append(exception.getMessage() != null ? exception.getMessage() : exception.getClass()).append(LINE_SEPARATOR).append("Cause:").append(LINE_SEPARATOR);
             Throwable cause = exception.getCause();
             int exceptionIndex = 1;
diff --git a/core/ui/src/main/resources/org/phoebus/ui/messages.properties b/core/ui/src/main/resources/org/phoebus/ui/messages.properties
index 4730b8b1b9..2681f4c072 100644
--- a/core/ui/src/main/resources/org/phoebus/ui/messages.properties
+++ b/core/ui/src/main/resources/org/phoebus/ui/messages.properties
@@ -25,6 +25,7 @@ MoveColumnLeft=Move Column Left
 MoveColumnRight=Move Column Right
 MoveRowDown=Move Row Down
 MoveRowUp=Move Row Up
+NoExceptionAvailable=<no exception information available>
 NumberInputHdr=Please enter a number
 Num_Selected=selected
 Redo_TT=Re-do last change