|
| 1 | +<template> |
| 2 | + <div> |
| 3 | + |
| 4 | +<p>This document summarizes the procedures Creative Code Berlin uses to |
| 5 | +enforce the Code of Conduct.</p> |
| 6 | +<p>Why have a grievance policy?</p> |
| 7 | +<ol type="1"> |
| 8 | +<li><blockquote> |
| 9 | +<p>The purpose for having a policy is to make dealing with grievances, |
| 10 | +when they happen, easier for the committee. Easier as in, less thinking |
| 11 | +and decision-making about what is the right thing to do. The grievance |
| 12 | +policy provides the process to follow, and suggestions for how to make |
| 13 | +decisions along that path.</p> |
| 14 | +</blockquote></li> |
| 15 | +</ol> |
| 16 | +<ol type="1"> |
| 17 | +<li><blockquote> |
| 18 | +<p>This is also recommended in the book ["How to Respond to Code of |
| 19 | +Conduct Reports"](<a |
| 20 | +href="https://files.frameshiftconsulting.com/books/cocguide.pdf"><em>https://files.frameshiftconsulting.com/books/cocguide.pdf</em></a>) |
| 21 | +by Valerie Aurora and Mary Gardiner. The relevant quote in Chapter 2 |
| 22 | +page 23:</p> |
| 23 | +</blockquote></li> |
| 24 | +</ol> |
| 25 | +<ul> |
| 26 | +<li><blockquote> |
| 27 | +<p>'If possible, adopt a written incident response guide to guide your |
| 28 | +work, such as the one in the "Responding to a report" chapter of this |
| 29 | +book. When first receiving a report, often the committee members are |
| 30 | +stressed and not capable of thinking well. Even when calm, people often |
| 31 | +forget important steps of a process. A written guide provides a |
| 32 | +framework and a set of reminders to work through during a stressful |
| 33 | +time.'</p> |
| 34 | +</blockquote></li> |
| 35 | +</ul> |
| 36 | +<p><strong>Summary of processes</strong></p> |
| 37 | +<p>When the committee receives a report of a possible Code of Conduct |
| 38 | +violation, it will:</p> |
| 39 | +<p>1. Document the report in written form.</p> |
| 40 | +<p>2. Acknowledge the receipt of the report.</p> |
| 41 | +<p>3. Evaluate conflicts of interest.</p> |
| 42 | +<p>4. Call a meeting of the grievance work group. (Committee members |
| 43 | +without a conflict of interest are the members of the grievance work |
| 44 | +group.)</p> |
| 45 | +<p>5. Review the report.</p> |
| 46 | +<p>6. Propose expected change of behavior.</p> |
| 47 | +<p>7. Propose consequences for the reported behavior.</p> |
| 48 | +<p>8. Vote on suggested changes and consequences for the reported |
| 49 | +person(s).</p> |
| 50 | +<p>9. Follow up with the reported person(s).</p> |
| 51 | +<p>10. Process any responses from reported person(s).</p> |
| 52 | +<p>11. Follow up with the reporter.</p> |
| 53 | +<p>12. Release a public report if the incident was public</p> |
| 54 | +<p>1. Document the report in written form</p> |
| 55 | +<p>If someone reports a grievance, ask them for a written account of |
| 56 | +what happened. If the report is verbal, then the member of the committee |
| 57 | +who received the report should write down as soon as possible what they |
| 58 | +were told.</p> |
| 59 | +<p>If the following information is not volunteered in the written or |
| 60 | +verbal report, ask for it, and include it, and inform them that this is |
| 61 | +voluntary.</p> |
| 62 | +<p>* Who the reported person(s) is(are)</p> |
| 63 | +<p>* The behavior they would like to report</p> |
| 64 | +<p>* The approximate time of the behavior</p> |
| 65 | +<p>* The circumstances surrounding the incident</p> |
| 66 | +<p>* Other people involved in the incident</p> |
| 67 | +<p>* Any supporting information (screenshots, etc.)</p> |
| 68 | +<p>Tell the reporter that "If you're ok with it, I am going to convey |
| 69 | +this incident to the organisers." Pause, and see if they say they do not |
| 70 | +want this; if this is the case, the report is not processed further. |
| 71 | +Otherwise, it proceeds.</p> |
| 72 | +<p>Communicate the incident to the CCB committee.</p> |
| 73 | +<p>As soon as possible, communicate with the reported person(s) to let |
| 74 | +them know that there is a complaint about them. Let them tell a member |
| 75 | +of the CCB committee their side of the story. The grievance work group |
| 76 | +will review this in their meeting.</p> |
| 77 | +<p>2. Acknowledge the receipt of the report</p> |
| 78 | +<p>Reporters should receive an emailed acknowledgment of the receipt of |
| 79 | +their report within 72 hours.</p> |
| 80 | +<p>3. Evaluate conflicts of interest</p> |
| 81 | +<p>There is a conflict of interest if the individual does not think they |
| 82 | +can be impartial to either the reporter or reported party.</p> |
| 83 | +<p>For example:</p> |
| 84 | +<p>- The reporter or reported person has a formal or informal |
| 85 | +relationship with you, whether it is work-related, familial, romantic, |
| 86 | +or platonic. </p> |
| 87 | +<p>- It's fine to participate if they are an acquaintance.</p> |
| 88 | +<p>Committee members do not need to state why they have a conflict of |
| 89 | +interest, only that one exists. Other work group members should not ask |
| 90 | +why the person has a conflict of interest.</p> |
| 91 | +<p>Anyone who has a conflict of interest will remove themselves from the |
| 92 | +discussion of the incident, and recuse themselves from voting on a |
| 93 | +response to the report.</p> |
| 94 | +<p>4. Call a meeting of the grievance work group.</p> |
| 95 | +<p>The committee members without a conflict of interest are the members |
| 96 | +of the grievance work group. A member from the grievance work group will |
| 97 | +volunteer to be the main facilitator of the report process. A deputy |
| 98 | +will also be nominated, and will manage the report process if the |
| 99 | +primary faciliator is unable to. The main facilitator will call a |
| 100 | +meeting within one month of receiving the report.</p> |
| 101 | +<p>5. Review the report.</p> |
| 102 | +<p>First the report will be evaluated on <strong>jurisdiction</strong>, |
| 103 | +which is whether the report is within the scope of our grievance policy, |
| 104 | +and should be further considered. If it is within jurisdiction, it will |
| 105 | +be evaluated on <strong>impact</strong> and <strong>risk</strong>. The |
| 106 | +combined impact and risk will determine the severity of the outcome.</p> |
| 107 | +<p>Jurisdiction</p> |
| 108 | +<p>- Is this a Code of Conduct violation? Is this behavior on our list |
| 109 | +of inappropriate behavior? Is it borderline inappropriate behavior? Does |
| 110 | +it violate our community norms? If the answer to any of these questions |
| 111 | +is yes, then the report is a Code of Conduct violation.</p> |
| 112 | +<p>- Did this occur in a space that is within our Code of Conduct's |
| 113 | +scope? Did this occur at one of our in-person or online events, |
| 114 | +associated social events, or on one of our discussion platforms? If the |
| 115 | +incident occurred outside the community, but a community member's mental |
| 116 | +health or physical safety may be negatively impacted if no action is |
| 117 | +taken, the incident may be in scope. Private conversations within our |
| 118 | +community spaces are also in scope.</p> |
| 119 | +<p>Impact</p> |
| 120 | +<p>- Did this incident occur in a private conversation or in a public |
| 121 | +space? Incidents that all community members can see will have more |
| 122 | +negative impact.</p> |
| 123 | +<p>- Does this behavior negatively impact a marginalized group in our |
| 124 | +community? Is the reporter a person from a marginalized group in our |
| 125 | +community? How is the reporter being negatively impacted by the reported |
| 126 | +person's behavior? Are members of the marginalized group likely to |
| 127 | +disengage with the community if no action was taken on this report?</p> |
| 128 | +<p>- Does this incident involve a community leader? Community members |
| 129 | +often look up to community leaders to set the standard of acceptable |
| 130 | +behavior.</p> |
| 131 | +<p><strong>Risk</strong></p> |
| 132 | +<p>- Does this incident include sexual harassment?</p> |
| 133 | +<p>- Does this pose a safety risk? Does the behavior put a person's |
| 134 | +physical safety at risk? Will this incident severely negatively impact |
| 135 | +someone's mental health?</p> |
| 136 | +<p>- Is there a risk of this behavior being repeated? Does the reported |
| 137 | +person understand why their behavior was inappropriate? Is there an |
| 138 | +established pattern of behavior from past reports?</p> |
| 139 | +<p>Reports which involve higher risk or higher impact may face more |
| 140 | +severe consequences than reports which involve lower risk or lower |
| 141 | +impact.</p> |
| 142 | +<p>6. Propose an expected change of behavior</p> |
| 143 | +<p>The work group will determine a concrete behavioral modification plan |
| 144 | +that ensures the inappropriate behavior is not repeated. The work group |
| 145 | +will also discuss what actions may need to be taken if the reported |
| 146 | +person does not agree to the behavioral modification plan.</p> |
| 147 | +<p>What follows are examples of possible behavioral modification plans |
| 148 | +for incidents that occur in community spaces under the scope of this |
| 149 | +Code of Conduct. This behavioral modification list is not exhaustive, |
| 150 | +and the CCB work group reserves the right to take any action it deems |
| 151 | +necessary.</p> |
| 152 | +<p>- Requiring that the reported person not use specific language</p> |
| 153 | +<p>- Requiring that the reported person not send private messages to a |
| 154 | +community member</p> |
| 155 | +<p>- Requiring that the reported person not join specific communication |
| 156 | +channels</p> |
| 157 | +<p>- Removing the reported person from administrator or moderator rights |
| 158 | +to community infrastructure</p> |
| 159 | +<p>- Removing a volunteer from their duties and responsibilities</p> |
| 160 | +<p>- Removing a person from leadership</p> |
| 161 | +<p>7. Propose consequences</p> |
| 162 | +<p>What follows are examples of possible consequences to an incident |
| 163 | +report. This consequences list is not exhaustive, and the CCB Code of |
| 164 | +Conduct work group reserves the right to take any action it deems |
| 165 | +necessary.</p> |
| 166 | +<p>Possible responses to an incident include:</p> |
| 167 | +<p>- Nothing, if the behavior was determined to not be a Code of Conduct |
| 168 | +violation</p> |
| 169 | +<p>- A verbal or emailed warning including a description of the expected |
| 170 | +change of behavior and consequences for non compliance.</p> |
| 171 | +<p>- A final warning</p> |
| 172 | +<p>- Temporarily removing the reported person from the online community |
| 173 | +and/or temporarily banning the reported person from in-person events. A |
| 174 | +temporary ban may include conditions for re-entry in the community, like |
| 175 | +demonstrating an understanding of the harmful behavior and a commitment |
| 176 | +to change.</p> |
| 177 | +<p>- Permanently removing the reported person from the online community |
| 178 | +and/or permanently banning the reported person from in-person events</p> |
| 179 | +<p>- Publishing an account of the incident</p> |
| 180 | +<p>8. Work group vote</p> |
| 181 | +<p>Some work group members may have a conflict of interest and may be |
| 182 | +excluded from discussions of a particular incident report. Excluding |
| 183 | +those members, decisions on the behavioral modification plans and |
| 184 | +consequences will be determined by a majority vote of the CCB Code of |
| 185 | +Conduct work group.</p> |
| 186 | +<p>9. Follow up with the reported person(s)</p> |
| 187 | +<p>The CCB Code of Conduct work group will draft a response to the |
| 188 | +reported person(s). The email should contain:</p> |
| 189 | +<p>- A description of the person's past behavior in neutral language</p> |
| 190 | +<p>- The negative impact of that behavior</p> |
| 191 | +<p>- A concrete behavioral modification plan that includes the potential |
| 192 | +consequences of their subsequent behavior</p> |
| 193 | +<p>- If applicable, offer resources to help the behavior change. </p> |
| 194 | +<p>- Mention that a final warning will be sent before more permanent |
| 195 | +measures are taken.</p> |
| 196 | +<p>The work group should not state who reported this incident. They |
| 197 | +should attempt to anonymize any identifying information from the report. |
| 198 | +The reported person(s) should be discouraged from contacting the |
| 199 | +reporter to discuss the report. If they wish to apologize to the |
| 200 | +reporter, the work group can accept the apology on behalf of the |
| 201 | +reporter.</p> |
| 202 | +<p>10. Process any responses from reported person(s)</p> |
| 203 | +<p>If the reported person(s) provides additional context, the CCB Code |
| 204 | +of Conduct work group may need to re-evaluate the behavioral |
| 205 | +modification plan and consequences.</p> |
| 206 | +<p>11. Follow up with the reporter</p> |
| 207 | +<p>A person who makes a report should receive a follow up email stating |
| 208 | +what action was taken in response to the report. Communications between |
| 209 | +the reported person and the grievance work group will not be shared with |
| 210 | +the reporter. If the work group decided no response was needed, they |
| 211 | +should provide an email explaining why it was not a Code of Conduct |
| 212 | +violation. Reports that are not made in good faith (such as "reverse |
| 213 | +sexism" or "reverse racism") may receive no response.</p> |
| 214 | +<p>The follow up email should be sent no later than six weeks after the |
| 215 | +receipt of the report. If deliberation or follow up with the reported |
| 216 | +person takes longer than six weeks, the work group should send a status |
| 217 | +email to the reporter.</p> |
| 218 | +<p>12. Release a public report if the incident was public</p> |
| 219 | +<p>Incidents that happened privately or between a small group will be |
| 220 | +documented internally. In case of public incidents, a public report may |
| 221 | +be issued.</p> |
| 222 | +<p>References</p> |
| 223 | +<p>1. <a |
| 224 | +href="https://files.frameshiftconsulting.com/books/cocguide.pdf"><em>https://files.frameshiftconsulting.com/books/cocguide.pdf</em></a></p> |
| 225 | +<p>2. <a |
| 226 | +href="https://www.python.org/psf/conduct/enforcement/"><em>https://www.python.org/psf/conduct/enforcement/</em></a></p> |
| 227 | +<p>3. <a |
| 228 | +href="https://geekfeminism.fandom.com/wiki/Conference_anti-harassment/Responding_to_reports"><em>https://geekfeminism.fandom.com/wiki/Conference_anti-harassment/Responding_to_reports</em></a></p> |
| 229 | +<p>Where did the proposed grievance policy come from?</p> |
| 230 | +<p>Chapter 3 of "How to Respond to Code of Conduct Reports" guided the |
| 231 | +policy, but we found the Python Software Foundation Code of Conduct |
| 232 | +Working Group Enforcement Procedures (<a |
| 233 | +href="https://www.python.org/psf/conduct/enforcement/"><em>https://www.python.org/psf/conduct/enforcement/</em></a>) |
| 234 | +to be just the right level of detail and efficiency of words. Where it |
| 235 | +did not have much detail on was how to collect information for |
| 236 | +evaluation, which was provided in </p> |
| 237 | +<p>Geek Feminism, Conference anti-harassment/Responding to reports |
| 238 | +<em>(</em><a |
| 239 | +href="https://geekfeminism.fandom.com/wiki/Conference_anti-harassment/Responding_to_reports"><em>https://geekfeminism.fandom.com/wiki/Conference_anti-harassment/Responding_to_reports</em></a><em>).</em></p> |
| 240 | +<p>So we've combined these two sources into one policy, and have edited |
| 241 | +the text in light of our small size, and the fact that we are all |
| 242 | +volunteers, and that we want our commitment in the community to be |
| 243 | +sustainable.</p> |
| 244 | + </div> |
| 245 | +</template> |
0 commit comments