don't emphasize the difficult too much here

Author: knarrff

paper.tex

@@ -543,7 +543,7 @@ \subsubsection{Developing a Business Plan}
 Decision processes at institutions usually require a business plan on which to base the decision on whether to establish an RSE unit.
 The business plan should include an outline of the RSE unit, its responsibilities and offerings as a subset of the nine modules presented in \autoref{sec:vision}, the funding, and the resulting benefits for the institution and its researchers.
 
-A crucial---and sometimes difficult---question is how to position the RSE unit within the institution’s organisational structure.
+A crucial and sometimes difficult question is how to position the RSE unit within the institution’s organisational structure.
 A canonical place would be a new subunit of an existing unit close to software,
 training services and computing such as the local or central IT unit or the library.
 Since most institutions already have an RDM unit, it seems natural to add the RSE unit as a parallel structure.