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| 1 | +--- |
| 2 | +order: 5 |
| 3 | +icon: checklist |
| 4 | +title: Frequently Asked Questions |
| 5 | +--- |
| 6 | + |
1 | 7 | # DBH FAQ & Guides |
2 | 8 |
|
3 | 9 | ## Donations & Premium Servers |
4 | 10 | - **How do I get donator servers? How do I donate? How do I get better servers?** |
5 | 11 | - Donate at https://paypal.me/DanBotHosting (minimum $1, priced at `$0.50` per premium server). |
6 | 12 | - Include your Discord ID in the notes. Open a ticket and provide a screenshot plus the transaction ID so staff can process it. |
7 | 13 | - **What is the price of DBH VPN?** |
8 | | - - Free, with paid add-ons such as static IPs and premium locations (currently in beta). |
| 14 | + - Free, with paid add-ons such as static IPs and premium locations (currently in development). |
9 | 15 |
|
10 | 16 | ## Common Issues |
11 | 17 | - **"No Space" error even with free disk** |
12 | 18 | - Known issue from RAID setup on the new SSDs; being worked on. |
13 | 19 | - **Out-of-space errors when installing packages** |
14 | 20 | - Installs use a temp directory limited to 100MB on the host. Packages larger than that limit fail with out-of-space messages. |
15 | | - - For the container TMPDIR workaround, see: [Fixing `EnvironmentError - No space left on device`](fixing-no-space-temp.md). |
| 21 | + - For the container TMPDIR workaround, see: [Fixing `EnvironmentError - No space left on device`](/advanced-guides/fixing-no-space-temp). |
16 | 22 |
|
17 | 23 | ## Hosting Support |
18 | 24 | - **Do you support Lavalink servers?** |
19 | 25 | - Yes. Limit RAM to 2GB, or use the public instance: IP `63.141.232.244`, Port `1221`, Password `DBH`. |
20 | | -- **What eggs currently have issues?** |
21 | | - - Broken eggs: N/A |
22 | | - - Outdated eggs: N/A |
23 | | -- **Node IPs** |
| 26 | +- **Node IPs?** |
24 | 27 | - Provided on request; check the panel or ask staff if you need specifics. |
25 | 28 | - **What hosts do we use?** |
26 | 29 | - Primarily Nocix and Hetzner, followed by Server.net and a few colocated VPS hosts. |
27 | 30 | - **Having issues with the DBH Pterodactyl API?** |
28 | 31 | - Set the user agent to `DBH` when calling the API. |
29 | | -- **Proxied domains not using HTTPS** |
| 32 | +- **Proxied domains not using HTTPS:** |
30 | 33 | - Enable Force HTTPS by unproxying/reproxying or switching Cloudflare from DNS-only to Proxied (orange cloud), then in SSL enable "Always HTTPS." |
31 | 34 |
|
32 | 35 |
|
33 | 36 | ## Policies |
34 | 37 | - **What are you not allowed to host?** |
35 | | - - See the full list here: https://docs.danbot.host/policies/policy-list/ |
| 38 | + - See the full list [here](/policies/policy-list). |
36 | 39 | - **What is the difference between Free Nodes and Donator Nodes?** |
37 | 40 | - Donator servers are paid and limited to donors or code claimers. |
38 | 41 | - **What's the catch? Why is it free?** |
|
44 | 47 | - **Why no RAM upgrades for Dono-02/Dono-04 servers?** |
45 | 48 | - Max RAM was raised from 4GB to 6GB; further increases are not available due to limited resources. |
46 | 49 | - **What happens if you charge back via PayPal or your bank?** |
47 | | - - Immediate ban. Per ToS you may request a no-questions-asked refund within 14 days; after that, open a ticket for help. |
| 50 | + - See Chargeback Policy (/policies/chargeback). |
48 | 51 |
|
49 | 52 | ## Databases |
50 | 53 | - **Postgres** |
|
62 | 65 | - Online: Node healthy and ready to use. |
63 | 66 |
|
64 | 67 |
|
65 | | -> **Last Updated:** |
66 | | -> January 16, 2026. |
| 68 | +!!!info Last Updated: |
| 69 | +January 16, 2026. |
| 70 | +!!! |
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