Incident Response: Google Chat space creation (#33690)

* New google chat link

* Incident response google chat integration

* update name

* simplify overview

* rename file

* Add to incident settings page + address comments

* change admin to administrator

* fix navigation

* Indent template section

Co-authored-by: Janine Chan <64388808+janine-c@users.noreply.github.com>

* Update link

Co-authored-by: Janine Chan <64388808+janine-c@users.noreply.github.com>

---------

Co-authored-by: Janine Chan <64388808+janine-c@users.noreply.github.com>

Author: kallie-liu

content/en/incident_response/incident_management/incident_settings/integrations.md

@@ -10,7 +10,7 @@ further_reading:
 
 ## Overview
 
-Datadog Incident Management integrates with popular collaboration tools, such as Slack, Microsoft Teams, Zoom, Jira, Confluence, ServiceNow, Google Meet, and Google Drive.
+Datadog Incident Management integrates with popular collaboration tools, such as Slack, Microsoft Teams, Google Chat, Zoom, Jira, Confluence, ServiceNow, Google Meet, and Google Drive.
 
 To integrate Incident Management with a third-party application, install that application's integration in the [Datadog integrations library][1].
 
@@ -24,6 +24,10 @@ For a full overview of Slack configuration options in Datadog Incident Managemen
 
 For a full overview of Microsoft Teams configuration options in Datadog Incident Management, including incident declaration, channel automation, message syncing, responder management, and notification settings, see [Integrate Microsoft Teams with Datadog Incident Management][17].
 
+## Google Chat
+
+For a full overview of Google Chat configuration options in Datadog Incident Management, including space automation, see [Integrate Google Chat with Datadog Incident Management][18].
+
 ## Other integrations
 
 In addition to integrating with Slack and Microsoft Teams, Incident Management also integrates with:
@@ -57,3 +61,4 @@ In addition to integrating with Slack and Microsoft Teams, Incident Management a
 [15]: /integrations/servicenow/
 [16]: /integrations/zoom_incident_management/
 [17]: /incident_response/incident_management/integrations/microsoft_teams
+[18]: /incident_response/incident_management/integrations/google_chat

content/en/incident_response/incident_management/integrations/_index.md

@@ -28,10 +28,12 @@ Configure and manage incident-related integrations from the **Incident Settings*
 {{< whatsnext desc="Set up and use the following integrations within the context of Datadog Incident Management:">}}
     {{< nextlink href="/incident_response/incident_management/integrations/slack" >}}Slack{{< /nextlink >}}
     {{< nextlink href="/incident_response/incident_management/integrations/microsoft_teams" >}}Microsoft Teams{{< /nextlink >}}
+    {{< nextlink href="/incident_response/incident_management/integrations/google_chat" >}}Google Chat{{< /nextlink >}}
     {{< nextlink href="/incident_response/incident_management/integrations/jira" >}}Jira{{< /nextlink >}}
     {{< nextlink href="/incident_response/incident_management/integrations/servicenow" >}}ServiceNow{{< /nextlink >}}
     {{< nextlink href="/incident_response/incident_management/integrations/status_pages" >}}Status Pages{{< /nextlink >}}
     {{< nextlink href="/incident_response/incident_management/integrations/statuspage" >}}Atlassian Statuspage{{< /nextlink >}}
+
 {{< /whatsnext >}}
 
 ## Further reading

content/en/incident_response/incident_management/integrations/google_chat.md

@@ -0,0 +1,52 @@
+---
+title: Integrate Google Chat with Datadog Incident Management
+description: Manage Datadog incidents directly from Google Chat.
+aliases:
+- /service_management/incident_management/integrations/google_chat/
+further_reading:
+  - link: "/incident_response/incident_management/incident_settings/integrations"
+    tag: "Documentation"
+    text: "Incident Integrations Settings"
+  - link: "/integrations/google-hangouts-chat"
+    tag: "Documentation"
+    text: "Google Chat Integration"
+---
+
+## Overview
+
+The Google Chat integration for Datadog Incident Management connects your incident response workflows directly to Google Chat. When your team declares a Datadog incident, the integration automatically creates a Google Chat space for collaboration.
+
+## Prerequisites
+
+Install the integration through the [Google Chat Integration tile][1]. A Google Workspace administrator must configure delegated user permissions and set up a target audience and add that to the integration tile. For more information, see the [Google Chat integration][2] documentation.
+
+## Incident Spaces
+
+You can configure Incident Management to automatically create a dedicated Google space for each incident that meets the criteria you define. Your responders can then manage the incident directly in Google Chat from the incident space.
+
+To use incident spaces:
+
+1. In Datadog, go to **[Incident Response > Incident Management > Settings > Integrations > Google Chat][3]** and enable **Automatically create Google Chat spaces for incidents**.
+
+2. Select an **Organization** from the dropdown. If you don't see any options, reach out to your Google Workspace administrator to connect your Google organization to Datadog.
+3. Select a **Target Audience** from the dropdown. **Default** is the default target audience set by your Google Workspace administrator, which could be a private or public target audience group. Reach out to your Google Workspace administrator if this is unclear.
+
+4. The **Channel Name Template** you define determines how Datadog names the incident spaces it creates. The following variables are available in channel name templates:
+   * `{{public_id}}`: Incident's numeric ID
+   * `{{title}}`: Incident's title
+   * `{{created}}`: Incident's creation date in format `MM_DD_YYYY`
+   * `{{yyyy}}`: Incident's four-digit creation year
+   * `{{mm}}`: Incident's two-digit creation month
+   * `{{dd}}`: Incident's two-digit creation day of month
+   * `{{severity}}`: Incident's severity
+   * `{{random_adjective}}`: Random adjective
+   * `{{random_noun}}`: Random noun
+   * `{{slug}}`: Slug (when slug source is set to `servicenow`, this will display the ServiceNow record number)
+
+## Further reading
+
+{{< partial name="whats-next/whats-next.html" >}}
+
+[1]: https://app.datadoghq.com/integrations/google-hangouts-chat
+[2]: /integrations/google-hangouts-chat/
+[3]: https://app.datadoghq.com/incidents/settings?section=integrations