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Copy file name to clipboardExpand all lines: content/en/account_management/teams/_index.md
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@@ -20,7 +20,7 @@ Team membership is flexible. Users can join teams, be added by other members, or
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### Navigation
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Access the team directory page from [Organization Settings][1] or by navigating to [**Service Management > Teams**][2]. The [team directory page][1] lists all teams within your organization.
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Access the team directory page from [Organization Settings][1] or by navigating to [**Teams**][2]. The [team directory page][1] lists all teams within your organization.
Copy file name to clipboardExpand all lines: content/en/account_management/teams/manage.md
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@@ -85,7 +85,7 @@ In some cases, a team's membership cannot be directly modified within Datadog by
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With subteams, you can nest teams within each other to mimic your company's hierarchy in Datadog, allowing for a more complete and accurate ownership model. Subteams also provide an enhanced filtering experience; select a larger team (like a director-level group) to find all the data connected to any of its subteams.
On the **Subteams** tab, you can add and remove existing teams. For a clear view of a team's place in its hierarchy, go to [**Service Management** >**Teams** > **Map View**][4], then search for the team by name.
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On the **Subteams** tab, you can add and remove existing teams. For a clear view of a team's place in its hierarchy, go to [**Teams** > **Map View**][4], then search for the team by name.
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To automate subteam management based on your organization’s hierarchical structure, use the [Teams APIs][5].
1. Navigate to [**Event Management** > **Triage Inbox**][4].
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2. Select a project from the left-hand panel to display out-of-the-box status views such as **Open**, **In Progress**, **Closed**, and **Archived**.
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3. Use the display settings icon to choose between **split view** (for detailed case investigation) or **table view** (for bulk case review and column configuration). Customize your inbox ranking with the **Sort By** dropdown-options include **Priority**, **Created at**, or **Last Updated**. Click **Save** to re-use your customized inbox for future use.
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5. Update the status, priority, and assignment directly on case cards during triage.
Copy file name to clipboardExpand all lines: content/en/incident_response/incident_management/analytics.md
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@@ -64,7 +64,7 @@ To address this, organizations can enable **timestamp overrides**, which allow i
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Overrides only influence search and analytics. They do not change the history automatically recorded to the incident timeline. They do not apply to the analytic measures `Status Active Duration` or `Status Stable Duration`, which are driven by the cumulative length of status segments on incident timelines.
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To enable timestamp overrides, go to [**Service Management** > **Incidents** > **Settings** > **Information**][11].
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To enable timestamp overrides, go to [**Incidents** > **Settings** > **Information**][11].
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To create, update, or delete timestamp overrides, users must have the **Incidents Write** permission.
Copy file name to clipboardExpand all lines: content/en/incident_response/incident_management/integrations/slack/_index.md
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Install the integration through the [Slack Integration tile][1] with the proper [OAuth scopes][6]. For more information, see the [Slack integration][2] documentation.
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After the integration is installed, navigate to [**Service Management** > **Incidents** > **Settings** > **Integrations**][3] to enable Slack capabilities for Incident Management.
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After the integration is installed, navigate to [**Incidents** > **Settings** > **Integrations**][3] to enable Slack capabilities for Incident Management.
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## Declaring incidents from Slack
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@@ -201,5 +201,5 @@ You can view the full list of available Slack commands at any time by typing `/d
Copy file name to clipboardExpand all lines: content/en/incident_response/incident_management/zoom_integration.md
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To install the Datadog for Zoom app:
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1. In Datadog, find the Incidents Settings page under **Service Management**.
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1. In Datadog, find the [**Incidents Settings**][3] page.
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2. Go to **Integrations** and enable the **Automatically create a meeting in Zoom for every incident** toggle. This setting replaces the **Add Video Call** button with a **Start Zoom Call** button for one-click Zoom meeting creation from Datadog's incident overview page.
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3. When you click the **Start Zoom Call** button, you are prompted to add the Datadog Zoom App. Be sure to allow it to view and manage information on Zoom's behalf.
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@@ -48,3 +48,4 @@ Need help? Contact [Datadog support][1].
Copy file name to clipboardExpand all lines: content/en/service_level_objectives/time_slice.md
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{{< img src="service_management/service_level_objectives/time_slice/time-slice-creation.png" alt="Configuration options to create a Time Slice SLO" style="width:90%;" >}}
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1. Navigate to [**Service Management > SLOs**][1].
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1. Navigate to [**SLOs**][1].
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2. Click **+ New SLO** to open up the Create SLO page.
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3. Select **By Time Slices** to define your SLO measurement.
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4. Define your uptime condition by choosing a metric query, comparator and threshold. For example, to define uptime as whenever p95 latency is less than 1s. Alternatively, you can [import the uptime from a monitor](#import-from-a-monitor).
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