addressed comments

Author: nparavicini7

guide/03-the-gis/offline-cloning-backups.ipynb

@@ -18,7 +18,7 @@
     "\n",
     "The way it works behind the scenes is:\n",
     "- In `export_items()`, an [`ItemGraph`](/python/latest/api-reference/arcgis.apps.itemgraph.html#itemgraph) is assembled with all of the items and the items they need to exist\n",
-    "- An output folder is generated, and within that, a folder for each item is created with the necessary data and metadata. Services without an underlying feature class file are exported to either a File Geodatabase or Shapefile, as specified in the export call's `service_format` argument.\n",
+    "- An output folder is generated, and within that, a folder for each item is created with the necessary data and metadata. Services without an underlying feature class file are exported to a File Geodatabase by default, or the format specified in the export call's `service_format` argument.\n",
     "- That output folder is compressed and stored either in the specified path or in a temporary directory\n",
     "- On import, the the package is decompressed, the graph is recreated in memory, and the items are created in order from least dependencies to most\n",
     "\n",
@@ -319,7 +319,18 @@
    "id": "1415d59e-96b2-4d46-acb4-8bbd8632990f",
    "metadata": {},
    "source": [
-    "As we can see, it skipped over importing the two failed items and gave us a warning about what happened, but carried out importing the one valid one. However, if we wanted, we could also set `failure_rollback = True`, and it wouldn't have imported anything, just like `clone_items()`."
+    "As we can see, it skipped over importing the two failed items and gave us a warning about what happened, but carried out importing the one valid one. However, if we wanted, we could also set `failure_rollback = True`, and it wouldn't have imported anything, just like `clone_items()`.\n",
+    "\n",
+    "A quick search tells us that those are both errors commonly associated with reading JSON files in Python, meaning that our JSON files within our package are likely corrupted- we could unzip the package with a file explorer and examine them, or examine them in our ArcGIS organization and re-export them. \n",
+    "\n",
+    "This is just one use case for the `OfflineContentManager`, and there are numerous other advantages to using it. Some other use cases include:\n",
+    "- Being able to back up items offline, providing more safety in the event of accidental deletion or changes\n",
+    "- Migration between portals, especially in cases where `clone_items()` may encounter an issue\n",
+    "- Creating drafts of applications that can be uploaded and edited elsewhere\n",
+    "- Migrating from one organization to many- creating one backup prevents going through repeating export logic in `clone_items()`, and speeds up the process by only doing importing\n",
+    "- Exporting large sets of hosted feature services to one specific file format\n",
+    "\n",
+    "Understanding the data you're working with will massively help in mastering this tool. For more resources, please refer to the guides"
    ]
   }
  ],
@@ -339,7 +350,7 @@
    "name": "python",
    "nbconvert_exporter": "python",
    "pygments_lexer": "ipython3",
-   "version": "3.13.2"
+   "version": "3.11.10"
   }
  },
  "nbformat": 4,