diff --git a/deploy/templates/app/intbot.env.example b/deploy/templates/app/intbot.env.example
index 5046fdc..3205ea3 100644
--- a/deploy/templates/app/intbot.env.example
+++ b/deploy/templates/app/intbot.env.example
@@ -26,6 +26,8 @@ DISCORD_BOT_CHANNEL_NAME="DISCORD_BOT_CHANNEL_NAME"
 
 DISCORD_HELPDESK_CHANNEL_ID="DISCORD_HELPDESK_CHANNEL_ID"
 DISCORD_HELPDESK_CHANNEL_NAME="DISCORD_HELPDESK_CHANNEL_NAME"
+DISCORD_VOLUNTEERS_CHANNEL_ID="DISCORD_VOLUNTEERS_CHANNEL_ID"
+DISCORD_VOLUNTEERS_CHANNEL_NAME="DISCORD_VOLUNTEERS_CHANNEL_NAME"
 DISCORD_BILLING_CHANNEL_ID="DISCORD_BILLING_CHANNEL_ID"
 DISCORD_BILLING_CHANNEL_NAME="DISCORD_BILLING_CHANNEL_NAME"
 DISCORD_BILLING_CHANNEL_ID="DISCORD_BILLING_CHANNEL_ID"
@@ -54,6 +56,7 @@ GITHUB_EM_PROJECT_ID="GITHUB_EM_PROJECT_ID"
 ZAMMAD_WEBHOOK_SECRET_TOKEN="zammad-shared-secret-goes-here"
 ZAMMAD_GROUP_BILLING="zammad-billing-group-name-goes-here"
 ZAMMAD_GROUP_HELPDESK="zammad-helpdesk-group-name-goes-here"
+ZAMMAD_GROUP_VOLUNTEERS="zammad-volunteers-group-name-goes-here"
 ZAMMAD_GROUP_PROGRAMME="zammad-programme-group-name-goes-here"
 ZAMMAD_GROUP_FINAID="zammad-finaid-group-name-goes-here"
 ZAMMAD_GROUP_SPONSORS="zammad-sponsors-group-name-goes-here"
diff --git a/intbot/core/bot/channel_router.py b/intbot/core/bot/channel_router.py
index 3209259..5ee6e63 100644
--- a/intbot/core/bot/channel_router.py
+++ b/intbot/core/bot/channel_router.py
@@ -60,6 +60,10 @@ class Channels:
         channel_id=settings.DISCORD_HELPDESK_CHANNEL_ID,
         channel_name=settings.DISCORD_HELPDESK_CHANNEL_NAME,
     )
+    volunteers_channel = DiscordChannel(
+        channel_id=settings.DISCORD_VOLUNTEERS_CHANNEL_ID,
+        channel_name=settings.DISCORD_VOLUNTEERS_CHANNEL_NAME,
+    )
     programme_channel = DiscordChannel(
         channel_id=settings.DISCORD_PROGRAMME_CHANNEL_ID,
         channel_name=settings.DISCORD_PROGRAMME_CHANNEL_NAME,
@@ -131,6 +135,7 @@ def github_router(wh: Webhook) -> DiscordChannel:
 def zammad_router(wh: Webhook) -> DiscordChannel:
     groups = {
         ZammadConfig.helpdesk_group: Channels.helpdesk_channel,
+        ZammadConfig.volunteers_group: Channels.volunteers_channel,
         ZammadConfig.billing_group: Channels.billing_channel,
         ZammadConfig.programme_group: Channels.programme_channel,
         ZammadConfig.finaid_group: Channels.finaid_channel,
diff --git a/intbot/core/integrations/zammad.py b/intbot/core/integrations/zammad.py
index 732c545..ff83342 100644
--- a/intbot/core/integrations/zammad.py
+++ b/intbot/core/integrations/zammad.py
@@ -13,6 +13,7 @@ class ZammadConfig:
     finaid_group = settings.ZAMMAD_GROUP_FINAID
     sponsors_group = settings.ZAMMAD_GROUP_SPONSORS
     grants_group = settings.ZAMMAD_GROUP_GRANTS
+    volunteers_group = settings.ZAMMAD_GROUP_VOLUNTEERS
 
 
 class ZammadGroup(BaseModel):
diff --git a/intbot/intbot/settings.py b/intbot/intbot/settings.py
index 1550ea3..63cd3a7 100644
--- a/intbot/intbot/settings.py
+++ b/intbot/intbot/settings.py
@@ -167,6 +167,8 @@ def get(name) -> str:
 
 DISCORD_HELPDESK_CHANNEL_ID = get("DISCORD_HELPDESK_CHANNEL_ID")
 DISCORD_HELPDESK_CHANNEL_NAME = get("DISCORD_HELPDESK_CHANNEL_NAME")
+DISCORD_VOLUNTEERS_CHANNEL_ID = get("DISCORD_VOLUNTEERS_CHANNEL_ID")
+DISCORD_VOLUNTEERS_CHANNEL_NAME = get("DISCORD_VOLUNTEERS_CHANNEL_NAME")
 DISCORD_BILLING_CHANNEL_ID = get("DISCORD_BILLING_CHANNEL_ID")
 DISCORD_BILLING_CHANNEL_NAME = get("DISCORD_BILLING_CHANNEL_NAME")
 DISCORD_PROGRAMME_CHANNEL_ID = get("DISCORD_PROGRAMME_CHANNEL_ID")
@@ -202,6 +204,7 @@ def get(name) -> str:
 ZAMMAD_GROUP_FINAID = get("ZAMMAD_GROUP_FINAID")
 ZAMMAD_GROUP_SPONSORS = get("ZAMMAD_GROUP_SPONSORS")
 ZAMMAD_GROUP_GRANTS = get("ZAMMAD_GROUP_GRANTS")
+ZAMMAD_GROUP_VOLUNTEERS = get("ZAMMAD_GROUP_VOLUNTEERS")
 
 # Pretalx
 PRETALX_API_TOKEN = get("PRETALX_API_TOKEN")