Failed to log in: [deadline_exceeded] deadline_exceeded

[rodrigozoff]

Hi, Team.
I'm getting this error :

Failed to log in: [deadline_exceeded] deadline_exceeded: Post "https://server.self-serve.windsurf.com/exa.seat_management_pb.SeatManagementService/GetUserStatus": dial tcp 34.49.14.144:443: i/o timeout

Summary:

I checked my network connection and tested with different networks, including mobile tethering.

I reviewed proxy and firewall settings, ensuring that *.windsurf.com, *.codeium.com, and *.codeiumdata.com were allowed.

I reinstalled Windsurf and fully deleted configuration and cache folders (~/.codeium/windsurf, ~/Library/Application Support/windsurf, ~/Library/Caches/windsurf), and emptied the Trash.

The issue persists even after cleaning all files, and the app still remembers the last opened project.

My logs:

{
"systemInfo": {
"operatingSystem": "darwin",
"windsurfVersion": "1.13.106",
"ideName": "windsurf-next",
"timestamp": "2026-01-09T00:30:22.782Z",
"installationId": "4f26d2f4-ca78-4c2c-a66f-478f0ef278d4"
},
"userSettings": {
"openMostRecentChatConversation": false,
"lastSelectedModel": "MODEL_UNSPECIFIED",
"themePreference": "THEME_PREFERENCE_UNSPECIFIED",
"extensionPanelTab": "EXTENSION_PANEL_TAB_UNSPECIFIED",
"fontSize": "FONT_SIZE_UNSPECIFIED",
"autocompleteSpeed": "AUTOCOMPLETE_SPEED_UNSPECIFIED",
"rememberLastModelSelection": "REMEMBER_LAST_MODEL_SELECTION_UNSPECIFIED",
"lastSelectedModelName": "",
"cascadeNuxStates": [],
"cascadeAllowedCommandsPrefix": [],
"cascadeDeniedCommandsPrefix": [],
"userNuxStates": [],
"cascadeWebSearchDisabled": false,
"disableAutocomplete": false,
"disableSupercomplete": false,
"disableSelectionPopup": false,
"disableExplainProblemInlayHint": false,
"disableInlayHintShortcuts": false,
"disableOpenCascadeOnReload": false,
"disableAutoOpenEditedFiles": false,
"disableTabToJump": false,
"cascadeAutoExecutionPolicy": "CASCADE_COMMANDS_AUTO_EXECUTION_UNSPECIFIED",
"explainAndFixInCurrentConversation": false,
"allowCascadeAccessGitignoreFiles": false,
"disableCascadeAutoFixLints": false,
"disableCascadeBrowserPreviews": false,
"detectProxy": true,
"disableTabToImport": false,
"useClipboardForCompletions": false,
"disableHighlightAfterAccept": false,
"lastSelectedNewConvoTab": "",
"disableAutoGenerateMemories": false,
"enableSoundsForSpecialEvents": false,
"enableTabSounds": false,
"allowCascadeInBackground": false,
"tabToJump": "TAB_TO_JUMP_UNSPECIFIED",
"cascadeWebSearch": "CASCADE_WEB_SEARCH_TOOL_UNSPECIFIED",
"enableTerminalCompletion": false,
"featureUsageData": {},
"disableCascadeInBackground": false,
"enableCommandCascadeMode": false,
"customWorkspace": [],
"conversationBrainConfigs": {},
"cachedCascadeModelConfigs": [],
"cachedCascadeModelSorts": [],
"globalPlanModePreference": "PLAN_MODE_UNSPECIFIED",
"isSnoozed": false,
"autoContinueOnMaxGeneratorInvocations": "AUTO_CONTINUE_ON_MAX_GENERATOR_INVOCATIONS_UNSPECIFIED",
"seenNuxUids": {},
"recentlyUsedCascadeModels": [],
"cascadeDismissedSuggestionWorkspaces": [],
"annotationsConfig": "ANNOTATIONS_CONFIG_UNSPECIFIED",
"enableAutomaticScreenshot": false,
"browserExperimentalFeaturesConfig": "BROWSER_EXPERIMENTAL_FEATURES_CONFIG_UNSPECIFIED",
"commandPopupAutocomplete": "COMMAND_POPUP_AUTOCOMPLETE_UNSPECIFIED",
"claudeCodeCliPath": "",
"claudeCodeSystemPrompt": "",
"claudeCodeMaxTurns": 0,
"claudeCodeMcpConfig": "",
"claudeCodeDirectories": [],
"claudeCodeSystemPromptAppend": "",
"claudeCodeModel": "",
"enableInstantContextAgent": false,
"disableInstantContextAgent": false,
"disableSuperflow": false,
"enableCascadeCompletionNotifications": false,
"enableCascadeAlwaysNotifyOnFinish": false,
"completionMode": "COMPLETION_MODE_UNSPECIFIED",
"enableInlayHintShortcuts": false,
"cascadeAllowedCommands": [],
"cascadeDeniedCommands": [],
"cascadeUserAllowedWebOrigins": [],
"cascadeRemovedDefaultWebOrigins": [],
"cascadeWebRequestsAutoExecutionPolicy": "CASCADE_WEB_REQUESTS_AUTO_EXECUTION_UNSPECIFIED"
},
"extensionLogs": [
"2026-01-08 20:32:05.541 [info] (Windsurf) 2026-01-08 20:32:05.541 [INFO]: [windsurf#terminal] Shell integration DETECTED for managed",
"2026-01-08 20:32:22.813 [info] (Windsurf) 2026-01-08 20:32:22.813 [INFO]: [windsurf#terminal] Shell integration FAILED for unknown, reason: failedToSetStickyBit",
"2026-01-08 20:32:22.893 [info] 2026/01/08 20:32:22 maxprocs: Leaving GOMAXPROCS=10: CPU quota undefined",
"2026-01-08 20:32:22.985 [info] I0108 20:32:22.985381 28378 main.go:624] Setting GOMAXPROCS to 4",
"2026-01-08 20:32:22.986 [info] I0108 20:32:22.985997 28378 main.go:840] Starting language server process with pid 28378",
"2026-01-08 20:32:22.986 [info] I0108 20:32:22.986224 28378 server.go:361] Language server will attempt to listen on host 127.0.0.1",
"2026-01-08 20:32:22.986 [info] I0108 20:32:22.986414 28378 server.go:368] Language server listening on random port at 63831",
"2026-01-08 20:32:23.558 [info] I0108 20:32:23.558214 28378 server.go:501] Created extension server client at port 63829",
"2026-01-08 20:32:24.164 [info] (Windsurf) 2026-01-08 20:32:24.163 [INFO]: Language server started",
"2026-01-08 20:32:24.181 [info] (Windsurf) 2026-01-08 20:32:24.181 [INFO]: LS lspClient started successfully",
"2026-01-08 20:32:45.321 [info] (Windsurf) 2026-01-08 20:32:45.321 [ERROR]: LS lspClient stop error: JSON-RPC method not found",
"2026-01-08 20:32:45.324 [info] I0108 20:32:45.324430 28378 server.go:1468] Exit requested on language server process 28378",
"2026-01-08 20:32:45.324 [info] I0108 20:32:45.324479 28378 server.go:1436] Language server shutting down",
"2026-01-08 20:32:45.329 [info] (Windsurf) 2026-01-08 20:32:45.329 [INFO]: Language server exited with code 0",
"2026-01-08 20:32:45.330 [info] (Windsurf) 2026-01-08 20:32:45.329 [INFO]: Terminating language server process",
"2026-01-08 20:32:45.330 [info] (Windsurf) 2026-01-08 20:32:45.329 [INFO]: Successfully terminated language server",
"2026-01-08 20:32:45.350 [info] 2026/01/08 20:32:45 maxprocs: Leaving GOMAXPROCS=10: CPU quota undefined",
"2026-01-08 20:32:45.433 [info] I0108 20:32:45.432845 28384 main.go:624] Setting GOMAXPROCS to 4",
"2026-01-08 20:32:45.434 [info] I0108 20:32:45.433980 28384 main.go:840] Starting language server process with pid 28384",
"2026-01-08 20:32:45.434 [info] I0108 20:32:45.434172 28384 server.go:361] Language server will attempt to listen on host 127.0.0.1",
"2026-01-08 20:32:45.434 [info] I0108 20:32:45.434271 28384 server.go:368] Language server listening on fixed port at 63831",
"2026-01-08 20:32:45.984 [info] I0108 20:32:45.983854 28384 server.go:501] Created extension server client at port 63829",
"2026-01-08 20:33:16.023 [info] (Windsurf) 2026-01-08 20:33:16.023 [INFO]: Language server started",
"2026-01-08 20:33:16.031 [info] (Windsurf) 2026-01-08 20:33:16.031 [INFO]: LS lspClient started successfully",
"2026-01-08 21:15:38.381 [info] (Windsurf) 2026-01-08 21:15:38.380 [INFO]: Shutting down all 0 managed language servers",
"2026-01-08 21:15:42.064 [info] (Windsurf) 2026-01-08 21:15:42.064 [INFO]: [windsurf#terminal] Shell integration DETECTED for unknown",
"2026-01-08 21:15:43.594 [info] (Windsurf) 2026-01-08 21:15:43.594 [INFO]: [windsurf#terminal] Shell integration DETECTED for managed",
"2026-01-08 21:15:43.641 [info] 2026/01/08 21:15:43 maxprocs: Leaving GOMAXPROCS=10: CPU quota undefined",
"2026-01-08 21:15:43.713 [info] I0108 21:15:43.713624 30305 main.go:624] Setting GOMAXPROCS to 4",
"2026-01-08 21:15:43.714 [info] I0108 21:15:43.714769 30305 main.go:840] Starting language server process with pid 30305",
"2026-01-08 21:15:43.715 [info] I0108 21:15:43.714954 30305 server.go:361] Language server will attempt to listen on host 127.0.0.1",
"2026-01-08 21:15:43.715 [info] I0108 21:15:43.715040 30305 server.go:368] Language server listening on random port at 50870",
"2026-01-08 21:15:43.727 [info] 2026/01/08 21:15:43 [proxy.Provider.readDarwinNetworkSettingProxy]: Automatic proxy is not enabled.",
"2026-01-08 21:15:43.734 [info] 2026/01/08 21:15:43 [proxy.Provider.readDarwinNetworkSettingProxy]: https proxy is not enabled.",
"2026-01-08 21:15:48.716 [info] W0108 21:15:48.716272 30305 proxy.go:129] proxy failed to connect: GET https://server.self-serve.windsurf.com/exa.api_server_pb.ApiServerService/GetCompletions giving up after 2 attempt(s): context deadline exceeded",
"2026-01-08 21:15:49.282 [info] I0108 21:15:49.282231 30305 server.go:501] Created extension server client at port 50868",
"2026-01-08 21:16:19.330 [info] (Windsurf) 2026-01-08 21:16:19.329 [INFO]: Language server started",
"2026-01-08 21:16:19.348 [info] (Windsurf) 2026-01-08 21:16:19.348 [INFO]: LS lspClient started successfully"
],
"languageServerDiagnostics": {
"logs": [
"I0108 21:15:43.713624 30305 main.go:624] Setting GOMAXPROCS to 4\n",
"I0108 21:15:43.714769 30305 main.go:840] Starting language server process with pid 30305\n",
"I0108 21:15:43.714954 30305 server.go:361] Language server will attempt to listen on host 127.0.0.1\n",
"I0108 21:15:43.715040 30305 server.go:368] Language server listening on random port at 50870\n",
"W0108 21:15:48.716272 30305 proxy.go:129] proxy failed to connect: GET https://server.self-serve.windsurf.com/exa.api_server_pb.ApiServerService/GetCompletions giving up after 2 attempt(s): context deadline exceeded\n",
"I0108 21:15:49.282231 30305 server.go:501] Created extension server client at port 50868\n"
]
},
"recentTrajectories": [],
"installedExtensions": [
{
"id": "ms-vscode.js-debug",
"version": "1.105.0",
"isActive": false,
"name": "JavaScript Debugger"
},
{
"id": "ms-vscode.js-debug-companion",
"version": "1.1.3",
"isActive": false,
"name": "JavaScript Debugger Companion Extension"
},
{
"id": "ms-vscode.vscode-js-profile-table",
"version": "1.0.10",
"isActive": false,
"name": "Table Visualizer for JavaScript Profiles"
},
{
"id": "miguelsolorio.symbols",
"version": "0.0.21",
"isActive": false,
"name": "Symbols"
},
{
"id": "RobbOwen.synthwave-vscode",
"version": "0.1.17",
"isActive": false,
"name": "SynthWave '84"
},
{
"id": "enkia.tokyo-night",
"version": "1.0.9",
"isActive": false,
"name": "Tokyo Night"
},
{
"id": "codeium.windsurf",
"version": "0.2.0",
"isActive": true,
"name": "Windsurf"
},
{
"id": "Codeium.windsurf-dev-containers",
"version": "0.0.1",
"isActive": true,
"name": "Windsurf Remote - Dev Containers"
},
{
"id": "codeium.windsurf-remote-openssh",
"version": "0.0.1",
"isActive": false,
"name": "Windsurf Remote - SSH"
},
{
"id": "codeium.windsurf-remote-wsl",
"version": "0.0.1",
"isActive": false,
"name": "Windsurf Remote - WSL"
}
],
"featureFlags": {
"DISABLE_IDE_COMPLETIONS_DEBOUNCE": true,
"component-sharing-enabled": true,
"ANNOYANCE_MANAGER_INLINE_PREVENTION_THRESHOLD_MS": false,
"ANNOYANCE_MANAGER_INLINE_PREVENTION_MAX_INTENTIONAL_REJECTIONS": false,
"ANNOYANCE_MANAGER_INLINE_PREVENTION_MAX_AUTO_REJECTIONS": false,
"ANNOYANCE_MANAGER_INACTIVITY_THRESHOLD_MS": false,
"ENABLE_QUICK_ACTIONS": true,
"QUICK_ACTIONS_WHITELIST_REGEX": true,
"supercomplete-cached-response-ms": true,
"CASCADE_AUTO_FIX_LINTS": true
}
}

[rodrigozoff]

Fix for "deadline_exceeded" Error When Logging into Windsurf

Problem Description

If you're getting this error after installing Windsurf:

Failed to log in: [deadline_exceeded] deadline_exceeded: 
Post "https://server.self-serve.windsurf.com/exa.seat_management_pb.SeatManagementService/GetUserStatus": 
dial tcp 34.49.14.144:443: i/o timeout

Root Cause: Your ISP is blocking access to Windsurf's authentication server (34.49.14.144).

How to Diagnose

Run this diagnostic script to confirm:

#!/bin/bash

echo "=== Windsurf Connection Diagnostic ==="
echo ""

echo "1. Testing general connectivity..."
ping -c 3 8.8.8.8 > /dev/null 2>&1
if [ $? -eq 0 ]; then
    echo "✓ Internet works"
else
    echo "✗ No internet connection"
    exit 1
fi

echo "2. Testing DNS resolution..."
nslookup server.self-serve.windsurf.com

echo "3. Testing connection to Windsurf server..."
ping -c 3 server.self-serve.windsurf.com

echo "4. Testing direct IP connection..."
ping -c 3 34.49.14.144

echo "5. Testing HTTPS connection..."
curl -v --connect-timeout 10 https://server.self-serve.windsurf.com 2>&1 | head -20

echo ""
echo "=== End of diagnostic ==="

If you see 100% packet loss on steps 3-4 but step 1 works, your ISP is blocking Windsurf's server.

Solutions

Option 1: Use Cloudflare WARP (Recommended - Free & Fast)

This is the quickest solution:

1. Download Cloudflare WARP: https://1.1.1.1/
2. Install the application
3. Click the WARP icon in your menu bar
4. Toggle it ON (wait for connection)
5. Launch Windsurf and try logging in

Why this works: WARP creates an encrypted tunnel that bypasses ISP-level blocking.

Option 2: Use Mobile Hotspot

If you have mobile data:

1. Enable hotspot on your phone
2. Connect your computer to the hotspot
3. Launch Windsurf (mobile carriers typically don't block this)

Option 3: Use a VPN

Any VPN should work. Free options:

• ProtonVPN: https://protonvpn.com/download
• Windscribe: https://windscribe.com/download
• TunnelBear: https://www.tunnelbear.com/

1. Install and connect to any VPN server
2. Launch Windsurf

Option 4: Change DNS (May help in some cases)

# For macOS
sudo networksetup -setdnsservers Wi-Fi 1.1.1.1 1.0.0.1

# For Linux
sudo systemd-resolve --set-dns=1.1.1.1 --interface=<your-interface>

# For Windows (PowerShell as Admin)
Set-DnsClientServerAddress -InterfaceAlias "Wi-Fi" -ServerAddresses "1.1.1.1","1.0.0.1"

Then flush DNS cache and restart Windsurf.

Option 5: Contact Your ISP

Report that you're being blocked from accessing legitimate development tools at server.self-serve.windsurf.com (IP: 34.49.14.144).

Verification Test

After applying any solution, verify it works:

# Should now respond with 0% packet loss
ping -c 4 server.self-serve.windsurf.com

# Should connect successfully
curl -I https://server.self-serve.windsurf.com

Additional Notes

• This issue is not a Windsurf bug - it's ISP-level blocking
• Commonly reported with ISPs in: Argentina, some regions in Brazil, parts of Asia
• WARP/VPN only needs to be active during login; you can disable it after authentication (though some features may require it)
• If you're on a corporate/university network, contact your IT department

Quick One-Liner Test

ping -c 4 server.self-serve.windsurf.com && echo "✓ Connection OK" || echo "✗ ISP is blocking - use VPN/WARP"

---

TL;DR: Install Cloudflare WARP (free), turn it on, launch Windsurf. Problem solved.