diff --git a/README.md b/README.md
index e89adbe..cb13701 100644
--- a/README.md
+++ b/README.md
@@ -212,6 +212,30 @@ The configuration parameters are specified in the following table. One thing to
    <td>When this value is true the user will be immediately logged out when a deactivate event occurs. 
    </td>
   </tr>
+  <tr>
+    <td>Ignore Update Error On Disabled User
+    </td>
+    <td>no
+    </td>
+    <td>When this value is <strong>true</strong> the connector won't return errors when trying to update a disabled user. This means that disabled users will remain out of sync, but actions won't cause errors to be returned. When this value is <strong>false</strong> (default), any updates performed on disabled users will result in errors.
+    </td>
+  </tr>
+  <tr>
+    <td>Remove Phone Feature On Disabled User
+    </td>
+    <td>no
+    </td>
+    <td>When this value is <strong>true</strong> the connector will remove the phone feature from disabled users when <strong>ZOOM_PHONE_FEATURE</strong> is set to <strong>false</strong>. This is done by temporarily enabling the user, performing that and any other updates, then disabling the user again. When this value is <strong>false</strong> (default), any attempted changes at changing <strong>ZOOM_PHONE_FEATURE</strong> on a disabled user will result in an error.
+    </td>
+  </tr>
+  <tr>
+    <td>Update Disabled Users
+    </td>
+    <td>no
+    </td>
+    <td>When this value is <strong>true</strong> the connector will update user information on disabled users, including the <strong>ZOOM_PHONE_FEATURE</strong>. This is done by temporarily enabling the user, performing the update, then disabling the user again. When this value is <strong>false</strong> (default), any attempted changes at chaging attributes on a disabled user will result in an error.
+    </td>
+  </tr>
 </table>
 
 
@@ -622,4 +646,4 @@ If more than 3 attempts are made to change a user's address within a 24 hour per
 3. [Zoom User API](https://developers.zoom.us/docs/api/rest/reference/user/methods/#tag/Users)
 4. [Zoom Phone User API](https://developers.zoom.us/docs/api/rest/reference/phone/methods/#tag/Users)
 5. [Zoom Site API ](https://developers.zoom.us/docs/zoom-phone/apis/#tag/Sites)
-6. [List of Zoom Phone Calling Plans](https://developers.zoom.us/docs/api/rest/other-references/calling-plans/)
\ No newline at end of file
+6. [List of Zoom Phone Calling Plans](https://developers.zoom.us/docs/api/rest/other-references/calling-plans/)
diff --git a/configuration.structure.yml b/configuration.structure.yml
index 52c1c6b..a51510b 100644
--- a/configuration.structure.yml
+++ b/configuration.structure.yml
@@ -42,4 +42,22 @@ custom:
           default: 'false'
           display: 'Entitlement Deletion Enabled'
           help: 'Enables the connector''s group deletion capability allowing the automated removal of Zoom groups via the Zoom API. The group removal capability is disabled by default.'
+      ignoreUpdateErrorOnDisabledUser:
+        type: boolean
+        order: 3060
+        default: 'false'
+        display: 'Ignore Error on Disabled User'
+        help: 'Ignores update errors on disabled users, as they can''t be updated. Phone feature will still cause errors to be thrown.'
+      removePhoneFeatureOnDisabledUser:
+        type: boolean
+        order: 3070
+        default: 'false'
+        display: 'Remove Phone Feature on Disabled User'
+        help: 'Removes the Phone feature on disabled users by temporarily reenabling them. Other updates may fire at the time.'
+      updateDisabledUsers:
+        type: boolean
+        order: 3080
+        default: 'false'
+        display: 'Update Disabled Users'
+        help: 'Updates information on disabled users by temporarily reenabling them.'
 
diff --git a/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/UserDisabledException.java b/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/UserDisabledException.java
new file mode 100644
index 0000000..8b5c35e
--- /dev/null
+++ b/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/UserDisabledException.java
@@ -0,0 +1,22 @@
+/*
+    Copyright 2020 Exclamation Labs
+    Licensed under the Apache License, Version 2.0 (the "License");
+    you may not use this file except in compliance with the License.
+    You may obtain a copy of the License at
+        http://www.apache.org/licenses/LICENSE-2.0
+    Unless required by applicable law or agreed to in writing, software
+    distributed under the License is distributed on an "AS IS" BASIS,
+    WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+    See the License for the specific language governing permissions and
+    limitations under the License.
+*/
+
+package com.exclamationlabs.connid.base.zoom.driver.rest;
+
+import org.identityconnectors.framework.common.exceptions.ConnectorException;
+
+public class UserDisabledException extends ConnectorException {
+  public UserDisabledException(String message) {
+    super(message);
+  }
+}
diff --git a/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomFaultProcessor.java b/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomFaultProcessor.java
index 10bafa1..fd75f13 100644
--- a/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomFaultProcessor.java
+++ b/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomFaultProcessor.java
@@ -92,7 +92,8 @@ private Boolean checkRecognizedFaultCodes(ErrorResponse faultData) {
     switch (faultData.getCode()) {
       case PAID_SUBSCRIPTION_REQUIRED:
         throw new PaidAccountRequiredException(faultData.getMessage());
-
+      case USER_DISABLE:
+        throw new UserDisabledException(faultData.getMessage());
       case USER_NOT_FOUND:
       case GROUP_NOT_FOUND:
         return false;
@@ -116,20 +117,4 @@ private Boolean checkRecognizedFaultCodes(ErrorResponse faultData) {
     return true;
   }
 
-  private Boolean checkRecognizedFaultMessages(ErrorResponse faultData) {
-    if (faultData != null
-        && faultData.getMessage() != null
-        && (!faultData.getMessage().isEmpty())) {
-      String message = faultData.getMessage();
-      if (message.contains("User does not exist")) {
-        Logger.info(this, message);
-        return true;
-      } else {
-        Logger.error(this, message);
-        throw new ConnectorException(
-            "Unhandled Exception Received from Zoom.  Message: " + faultData.getMessage());
-      }
-    }
-    return false;
-  }
 }
diff --git a/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomUsersInvocator.java b/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomUsersInvocator.java
index c455b3d..ced342a 100644
--- a/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomUsersInvocator.java
+++ b/src/main/java/com/exclamationlabs/connid/base/zoom/driver/rest/ZoomUsersInvocator.java
@@ -112,7 +112,20 @@ public void update(ZoomDriver driver, String userId, ZoomUser user) throws Conne
               .withRequestBody(user)
               .withRequestUri("/users/" + userId)
               .build();
-      RestResponseData<Void> response = driver.executeRequest(req);
+      RestResponseData<Void> response;
+      try {
+        response = driver.executeRequest(req);
+      } catch(UserDisabledException e) {
+        if (driver.getConfiguration().getIgnoreUpdateErrorOnDisabledUser() 
+            || driver.getConfiguration().getUpdateDisabledUsers() 
+            || driver.getConfiguration().getRemovePhoneFeatureOnDisabledUser()) {
+          handleDisabledUser(driver, userId, user);
+          return;
+        } else {
+          // proceed as normal and throw exception
+          throw new ConnectorException(e);
+        }
+      }
 
       if (response.getResponseStatusCode() == 204) {
         ZoomUser current = getOne(driver, userId, null);
@@ -744,4 +757,51 @@ private Integer unAssignPhoneNumbers(ZoomDriver driver, String userId, Set<Strin
     }
     return statusCode;
   }
+  
+  /**
+   * Handle update on disabled user if config options are enabled
+   * @param driver driver
+   * @param userId zoom user id
+   * @param user delta user object
+   */
+  private void handleDisabledUser(ZoomDriver driver, String userId, ZoomUser user) {
+    // check config enable action
+    // this will change the phone feature too
+    if (driver.getConfiguration().getUpdateDisabledUsers()) {
+      Logger.info(this, String.format("Updating a disabled user %s",  userId));
+      updateUserStatus(driver, "active", userId);
+      RestRequest req =
+          new RestRequest.Builder<>(Void.class)
+              .withPatch()
+              .withRequestBody(user)
+              .withRequestUri("/users/" + userId)
+              .build();
+      RestResponseData<Void> response = driver.executeRequest(req);
+      updateUserStatus(driver, "inactive", userId);
+      return;
+    }
+    
+    // check to see if the phone feature should be removed.
+    // removal of the phone feature removes numbers and sites, so don't need
+    // do to removal of those too. Will coincidentally update other attributes too
+    if (driver.getConfiguration().getRemovePhoneFeatureOnDisabledUser()
+        && user.getFeature() != null
+        && !user.getFeature().getZoomPhone()) {
+      Logger.info(this, String.format("Removing phone feature from a disabled user %s",  userId));
+      updateUserStatus(driver, "active", userId);
+      RestRequest req =
+          new RestRequest.Builder<>(Void.class)
+              .withPatch()
+              .withRequestBody(user)
+              .withRequestUri("/users/" + userId)
+              .build();
+      RestResponseData<Void> response = driver.executeRequest(req);
+      updateUserStatus(driver, "inactive", userId);
+      return;
+    }
+     
+    // check config for ignore action
+    // last possible option here, so no op
+    Logger.info(this, String.format("Ignoring a disabled user %s",  userId));
+  }
 }
diff --git a/src/main/java/com/exclamationlabs/connid/base/zoom/model/response/fault/ErrorResponseCode.java b/src/main/java/com/exclamationlabs/connid/base/zoom/model/response/fault/ErrorResponseCode.java
index 445638f..04bbd83 100644
--- a/src/main/java/com/exclamationlabs/connid/base/zoom/model/response/fault/ErrorResponseCode.java
+++ b/src/main/java/com/exclamationlabs/connid/base/zoom/model/response/fault/ErrorResponseCode.java
@@ -22,6 +22,7 @@ public interface ErrorResponseCode {
 
   int USER_NOT_FOUND = 1001;
   int USER_ALREADY_EXISTS = 1005;
+  int USER_DISABLE = 1053;
   int REQUIRES_MANAGED_DOMAIN = 1116;
 
   int GROUP_NOT_FOUND = 4130;