Preferred support is not being selected and informs me that the character file is empty

[cainpain777]

Preparation

• I tested the latest release
• I looked at other issues (even the closed ones)
• I read the Troubleshooting Guide

FGO server

NA

FGA build number

2969

Describe the bug

When I have chosen a preferred support, the app tells me the character file is empty even though, the preferred character is right there

Video

None

Device model

Samsung A14

Android version

8

Screen size

1280

RAM

4gb

[reconman]

Have you tried pressing the Extract Default Images button?

[cainpain777]

Where is tht button?...and what exactly shld I do?

…

On Fri, 4 Apr, 2025, 11:15 pm reconman, ***@***.***> wrote: Have you tried pressing the Extract Default Images button? — Reply to this email directly, view it on GitHub <#1972 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BRFQ5UKUMQGMB44AQYGTW4D2X3AMLAVCNFSM6AAAAAB2PEIGWSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONZZGM4TQOJZGY> . You are receiving this because you authored the thread.Message ID: ***@***.***> [image: reconman]*reconman* left a comment (Fate-Grand-Automata/FGA#1972) <#1972 (comment)> Have you tried pressing the Extract Default Images button? — Reply to this email directly, view it on GitHub <#1972 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BRFQ5UKUMQGMB44AQYGTW4D2X3AMLAVCNFSM6AAAAAB2PEIGWSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONZZGM4TQOJZGY> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[reconman]

[cainpain777]

Fixed! Tnk u so much

…

On Fri, 4 Apr, 2025, 11:23 pm reconman, ***@***.***> wrote: Screenshot_2025-04-04-19-53-18-90_44e4053104beb6e0bb0551f0dc5dd970.jpg (view on web) <https://github.com/user-attachments/assets/07318a66-6a56-40de-9f31-2cfc51f2cba3> — Reply to this email directly, view it on GitHub <#1972 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BRFQ5UN6FPNWY5LSFI3BXB32X3BLJAVCNFSM6AAAAAB2PEIGWSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONZZGQYTINRQGE> . You are receiving this because you authored the thread.Message ID: ***@***.***> [image: reconman]*reconman* left a comment (Fate-Grand-Automata/FGA#1972) <#1972 (comment)> Screenshot_2025-04-04-19-53-18-90_44e4053104beb6e0bb0551f0dc5dd970.jpg (view on web) <https://github.com/user-attachments/assets/07318a66-6a56-40de-9f31-2cfc51f2cba3> — Reply to this email directly, view it on GitHub <#1972 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BRFQ5UN6FPNWY5LSFI3BXB32X3BLJAVCNFSM6AAAAAB2PEIGWSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONZZGQYTINRQGE> . You are receiving this because you authored the thread.Message ID: ***@***.***>