|
| 1 | +--- |
| 2 | +slug: account-management |
| 3 | +title: Account Management |
| 4 | +tags: [] |
| 5 | +toc_max_heading_level: 5 |
| 6 | +sidebar_position: 1 |
| 7 | +--- |
| 8 | + |
| 9 | +# Account Management |
| 10 | +This section contains information on changing your password, verifying your email, and deleting your account. |
| 11 | + |
| 12 | +## Password |
| 13 | +### I can't log in to my account / I forgot my login info. |
| 14 | + |
| 15 | +To reset your account password: |
| 16 | + |
| 17 | +- From `flutterflow.io` select Login in the top right corner. |
| 18 | + |
| 19 | +- At the bottom of the page, select Reset Password. |
| 20 | + |
| 21 | +- You will receive an email with a link to reset your password. |
| 22 | + |
| 23 | +- Click the reset link and enter your new password. |
| 24 | + |
| 25 | +If you can’t remember your username or are experiencing any other issues, please reach out to us at [email protected] |
| 26 | + |
| 27 | + |
| 28 | + |
| 29 | + |
| 30 | +### How Do I Change My Password? |
| 31 | + |
| 32 | + |
| 33 | +To change your password, please use the following steps: |
| 34 | + |
| 35 | +- Log in to your FlutterFlow account and select Account from the top right. |
| 36 | + |
| 37 | +- Under Personal Info, select Reset Password. |
| 38 | + |
| 39 | +- You will receive an email with a link to reset your password. |
| 40 | + |
| 41 | +- Click the reset link and enter your new password. |
| 42 | + |
| 43 | +## Verify Account |
| 44 | +### How Do I Check If My Account Is Verified? |
| 45 | +To check if you have verified your account: |
| 46 | + |
| 47 | +1. Log in to your FlutterFlow account and select Account from the top right. |
| 48 | +2. Navigate to the Profile Information section. |
| 49 | +3. If you have a green checkmark next to your email, your account is verified. |
| 50 | + |
| 51 | + |
| 52 | + |
| 53 | +### I Didn't Get The Email To Verify My Account / How Do I Resend The Verification Email? |
| 54 | +If you did not receive a verification email, please follow these steps: |
| 55 | + |
| 56 | +1. Log in to your FlutterFlow account and select Account from the top right. |
| 57 | +2. Navigate to the Profile Information section and check that your email address is correct. |
| 58 | +3. If your email is incorrect, please reach out to [email protected] to correct this. |
| 59 | +4. From the Profile Information section, select Verify Email. |
| 60 | + |
| 61 | +You should receive a new confirmation email. If you do not receive the verification email, please contact us at [email protected]. |
| 62 | + |
| 63 | + |
| 64 | + |
| 65 | +## Delete Account |
| 66 | +### How Do I Delete My Account |
| 67 | +To delete your FlutterFlow account, please follow these steps: |
| 68 | + |
| 69 | +1. Log in to your FlutterFlow account and select Account from the top right. |
| 70 | + |
| 71 | +2. Scroll down to the My Plan section and select Delete Account (bottom right corner) |
| 72 | + |
| 73 | +:::danger |
| 74 | +This step can not be undone. We will not be able to recover your projects. |
| 75 | +::: |
| 76 | + |
| 77 | + |
| 78 | +## Change/Update Email Address |
| 79 | +### Q: How do I change or update my login email address? |
| 80 | +To change your login email in FlutterFlow: |
| 81 | + |
| 82 | +1. Log into your FlutterFlow account. |
| 83 | +2. Go to the dashboard and select your account tile (showing your name and email). |
| 84 | +3. Click on Update Email. |
| 85 | +4. Enter your current email and password. |
| 86 | +5. Input your new email and click Confirm & Log Out. |
| 87 | +6. Verify the new email via the link sent to it. |
| 88 | +7. Now, you need to create a new password for your new email address. To do so, click on the Forgot Password on the login page and enter your new email address. |
| 89 | +8. You'll receive the password reset link at your new email address. Click the link and reset the password. |
| 90 | + |
| 91 | +Now, you are ready to log in with your new email address and password. |
| 92 | + |
| 93 | + |
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