improved formatting, updated content

Author: mrdavidorok

docs/troubleshooting/account-and-billing-QA/add_tax_id_to_account.md

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+---
+keywords: ['account', 'billing', 'tax', 'vat']
+slug: add-tax-id-to-account
+title: Add tax ID to account
+---
+# Add Tax ID to account
+
+You can add a tax identification number (VAT ID or other Tax IDs) to your account for billing and tax compliance.
+
+:::info[Prerequisite]
+You must have an active FlutterFlow account.
+:::
+
+**Contact Support to Add Tax ID**
+
+To add your VAT ID or other tax identifiers, contact support by emailing [email protected]. Include the following information in your request:
+
+    - VAT ID
+    - Company name
+    - Company address
+
+    The FlutterFlow team will verify the provided tax information and confirm once the update is completed.
+
+:::note
+- VAT ID updates only apply to future invoices. Due to limitations with the payment processor (Stripe), previous invoices cannot be modified.
+- Ensure that your account name and billing information match your business tax records before requesting changes.
+
+    Adding your tax ID ensures your invoices are correctly formatted for tax reporting purposes.
+:::

docs/troubleshooting/account-and-billing-QA/add_tax_ids_vat_to_your_flutterflow_account.md

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+---
+keywords: ['subscription', 'cancel', 'flutterflow']
+slug: cancel-flutterflow-subscription
+title: Cancel FlutterFlow Subscription
+---
+# Cancel FlutterFlow subscription
+
+You can cancel your FlutterFlow subscription at any time. After cancelation, you will continue to have access to paid features until the end of your current billing cycle.
+
+## Steps to Cancel Your Subscription
+
+1. Log in to FlutterFlow and click your name in the bottom-right corner to access your **My Account** page.
+
+   ![My account page in FlutterFlow](../assets/20250430121447310219.png)
+
+2. In the **My Plan** section, click **Cancel Subscription**.
+
+   ![Cancel subscription button](../assets/20250430121447630867.png)
+
+3. Complete the cancelation survey and click **Cancel Subscription** to confirm.
+
+   A confirmation message will appear after cancelation.
+
+:::note
+Your account will remain active with paid features until your current billing period ends. After that, your account will automatically switch to the free plan.
+:::
+
+You can verify the cancelation by checking the **My Plan** section, where it will display **Active until [x date].**
+
+   ![Subscription active until date](../assets/20250430121447869708.png)

docs/troubleshooting/account-and-billing-QA/cancel_flutterflow_subscription.md

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+---
+keywords: ['fails', 'payment', 'succeeds']
+slug: check-stripe-payment-status
+title: Check Stripe Payment Status
+---
+# Check Stripe Payment Status
+
+You can verify whether a Stripe payment succeeded or failed using action output variables in FlutterFlow.
+
+**Using Action Output Variables**
+
+FlutterFlow actions allow you to name an output variable that stores the return value after execution. This is useful for tracking the status of operations, including payments.
+
+**Default PaymentId in Stripe Actions**
+
+For Stripe payments, FlutterFlow assigns a default output variable named `paymentId`. This variable holds the ID returned by Stripe after processing the payment.
+
+    ![Stripe paymentId output variable](../assets/20250430121315284187.png)
+
+**Checking Payment Status**
+
+After the Stripe payment action runs, check if `paymentId` is set and not empty. 
+
+    - If `paymentId` is not empty, the payment was successful.
+    - If `paymentId` is empty, the payment failed.
+
+    ![Checking paymentId is not empty](../assets/20250430121315556496.png)
+
+    ![Condition block using paymentId](../assets/20250430121315814333.png)
+
+**Actions Based on Payment Result**
+
+    **On Successful Payment**
+
+        - Display a confirmation message (e.g., snack bar).
+        - Navigate users to a success screen.
+        - Update the database, send confirmation emails, or perform other success actions.
+
+    **On Failed Payment**
+
+        - Prompt the user to try again.
+        - Reset payment input fields.
+        - Provide feedback to guide users through retrying the process.
+
+    By using action outputs, you can build reliable and responsive payment flows in your app.
+
+    ![Example of a successful payment flow](../assets/20250430121316063461.png)

docs/troubleshooting/account-and-billing-QA/check_stripe_payment_status.md

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+---
+keywords: ['paid', 'plan', 'downgrade']
+slug: downgrade-paid-to-free
+title: Downgrade from Paid to Free Plan
+---
+
+# Downgrade from Paid to Free Plan
+
+When you cancel your FlutterFlow subscription, your account will automatically switch to a Free plan.
+
+You will still have access to your existing apps and can continue making changes inside FlutterFlow.
+
+However, premium features such as custom APIs, GitHub integration, Codemagic, and code downloads will no longer be available. These features will also stop working in Preview and Run modes.
+
+:::note
+Downgrading to a Free plan does not affect apps already deployed to Google Play or the App Store. Your projects remain stable, and you can upgrade again anytime to regain premium features.
+:::

docs/troubleshooting/account-and-billing-QA/downgrade_paid_to_free.md

@@ -1,24 +1,31 @@
 ---
-keywords: ['downgrading', 'teams', 'other']
-slug: /downgrading-from-a-teams-plan-to-a-pro-or-other-plan
-title: Downgrading from a Teams plan to a Pro (or other) plan
+keywords: ['downgrading', 'teams', 'plans']
+slug: downgrade-from-teams-plan
+title: Downgrade From Teams Plan
 ---
-# Downgrading From a Teams Plan to a Pro (or other) Plan
 
-The best way to downgrade from a Teams plan to a different plan is to let your current subscription expire. You can cancel your account to initiate this process. 
+# Downgrade From Teams Plan
 
-To cancel your account, click on your name in the bottom right-hand corner of the screen on app.flutterflow.io.
+If you need to downgrade your FlutterFlow subscription from the Teams plan to another plan, follow the steps below.
 
-![](../assets/20250430121153659010.png)
+**Cancel Your Current Subscription:**
 
-From the **My Account** page, click **Cancel Subscription** in the **My Plan** section.
+    1. In the FlutterFlow app, click your name in the bottom-right corner.
 
-![](../assets/20250430121153891955.png)
+        ![Account settings button](../assets/20250430121153659010.png)
 
-You will see the date your subscription expires reflected in the **My Plan** section after confirming your cancelation.
+    2. On the **My Account** page, locate the **My Plan** section and click **Cancel Subscription**.
 
-![](../assets/20250430121154120311.png)
+        ![Cancel subscription button](../assets/20250430121153891955.png)
 
-On the date your plan expires, your account will be automatically changed to a free account. From there, you can upgrade your account to a Teams plan by clicking the **Upgrade** button in the bottom right-hand corner.
+    3. After confirming the cancellation, you will see the subscription expiration date reflected in the **My Plan** section.
 
-If you have an urgent need to downgrade from Teams to a Pro plan, please contact us at [email protected].
+        ![Subscription expiration date](../assets/20250430121154120311.png)
+
+**Downgrade After Expiration**
+
+    After your Teams subscription expires, your account will automatically switch to a free plan. From there, you can upgrade to a different plan if needed. Click the **Upgrade** button in the bottom-right corner to select a new plan.
+
+:::info[Immediate Downgrades]
+If you need to downgrade from the Teams plan to a Pro (or other) plan immediately, contact support at [[email protected]](mailto:[email protected]).
+:::