added FAQs to subscriptions.md, flutterflow-for-teams.md, stripe.md, and payments-billing.md, updated content, tags

Author: mrdavidorok

docs/accounts-billing/imgs/20250430121153659010.png

@@ -1,4 +1,11 @@
-
+---
+slug: payment-billing
+title: Payments and Billing
+tags: []
+toc_max_heading_level: 5
+sidebar_position: 2
+hide_table_of_contents: true
+---
 
 # Payments & Billing
 This section contains information on the payment methods we accept and how to change your payment method.
@@ -50,4 +57,49 @@ You can change your default payment method for next month's purchase using these
 
 :::note
 You can change the default payment method by selecting the three dots next to the payment method and then selecting **Make Default.**
-:::
+:::
+
+## FAQs
+
+<details>
+<summary>Can I add a Tax ID (e.g. VAT) to my invoice?</summary>
+
+Yes! You can add a Tax Identification Number (VAT ID) to your FlutterFlow account so that it appears on **all future invoices**.
+
+To do this, please contact our support team at [[email protected]](mailto:[email protected]) with the following information:
+
+- VAT ID  
+- Company Name  
+- Company Address  
+
+Our team will verify your details and confirm once the VAT ID has been applied.
+
+:::note
+Due to Stripe’s current limitations, we cannot update past invoices with your VAT ID. It will only apply to **future invoices**.
+:::
+
+</details>
+
+<details>
+<summary>My payment failed, how can I change to a different credit card?</summary>
+
+Failed subscription payments happen from time to time. These steps will help you troubleshoot the issue and update your payment method.
+
+:::tip
+The most common causes for failed payments are insufficient funds, payment blocked by your credit card provider, or an expired card. If your payment fails, please reach out to your credit card provider for more details on why the payment failed.
+:::
+
+### Steps to update your payment method:
+
+1. Go to the **My Account** page.  
+2. Select **Manage Billing**.  
+3. Scroll to **Invoice History**.  
+4. Locate the invoice that failed (it should be at the top) and click the **edit icon**. 
+
+   ![](imgs/20250430121458849389.png)  
+
+5. Enter your updated payment information.  
+
+    Once the transaction is successfully completed, your account access will be restored.
+
+</details>

docs/accounts-billing/imgs/20250430121153891955.png

@@ -100,8 +100,66 @@ To remove a user from the teams, click on the **red cancel button** and select *
 
 ## FAQs
 
-#### Can I reduce my Teams plan to one seat?
+<details>
+<summary><strong>Can I reduce my Teams plan to one seat?</strong></summary>  
+
+No, you can't. The minimum requirement is two seats, which includes one for the owner's pro plan + an additional team seat. 
+
+</details>  
+
+<details>
+<summary><strong>How do I upgrade my FlutterFlow account from Pro to Teams?</strong></summary>  
+
+To upgrade from a Pro account to a Teams account, follow these steps:  
+
+1. **Navigate to My Organization**  
+   - Log into your FlutterFlow account.  
+   - On the left-hand side of your dashboard, click **My Organization**.  
+
+2. **Create a Team**  
+   - Inside **My Organization**, select **Create Team**.  
+   - Follow the prompts to set up your team (e.g., choose a name).  
+
+3. **Subscribe to a Teams Account**  
+   - Once your team is created, click **Subscribe** within the same section.  
+
+4. **Select the Number of Seats**  
+   - Choose the number of team members (seats) you want.  
+   - You can add more seats later if your team grows.  
+
+5. **Complete the Upgrade**  
+   - Confirm your details and complete payment.  
+
+</details>  
+
+<details>
+<summary><strong>Who becomes the team owner after upgrading?</strong></summary>  
+
+The person who initiates the upgrade from Pro to Teams becomes the **team owner**.  
+
+The owner can:  
+- Set permissions  
+- Manage billing  
+- Invite or manage members  
+
+</details>  
+
+<details>
+<summary><strong>What are the benefits of upgrading to Teams?</strong></summary>  
+
+- Collaboration tools designed for teams  
+- Ability to invite and manage multiple members  
+- Centralized billing and permissions control  
+- Scalable seat-based subscription (grow with your team)  
+
+</details>  
+
+<details>
+<summary><strong>Where can I get help if I run into issues upgrading?</strong></summary>  
+
+If you encounter problems upgrading, reach out to the **FlutterFlow Support Team** for assistance.  
+
+</details>  
 
-No, you can't. The minimum requirement is two seats, which includes one for the owner's pro plan + an additional team seat.