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Merge pull request #417 from GSA/staging
merge from staging to main for production release on 10/11/2023
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training-front-end/src/content/training_fleet_pc/lesson08.mdx

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@@ -13,7 +13,7 @@ A/OPCs should work to minimize the risk of misuse/abuse and fraud in your GSA Sm
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Risk mitigation controls, policies and practices are critical tools for ensuring the efficiency and integrity of payment solution programs by eliminating payment delinquencies, payment solution fraud, misuse, waste and abuse.
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[Public Law 112-194 (Government Charge Card Abuse Prevention Act of 2012) and OMB Circular A-123, Appendix B [PDF, 71 pages]](https://www.whitehouse.gov/wp-content/uploads/2019/08/Issuance-of-Revised-Appendix-B-to-OMB-Circular-A-123.pdf) place a great deal of emphasis on risk management.
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[Public Law 112-194 (Government Charge Card Abuse Prevention Act of 2012) [PDF, 7 pages]](https://www.congress.gov/112/plaws/publ194/PLAW-112publ194.pdf) and [OMB Circular A-123, Appendix B [PDF, 71 pages]](https://www.whitehouse.gov/wp-content/uploads/2019/08/Issuance-of-Revised-Appendix-B-to-OMB-Circular-A-123.pdf) place a great deal of emphasis on risk management.
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Contractor banks shall support goals to manage risk by:
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- Developing an efficient approach to risk identification, analysis and mitigation.

training-front-end/src/content/training_travel_pc/lesson06.mdx

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There are a number of reasons why it is important to manage delinquency, such as:
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- Federal employees must abide by the Standards of Official Conduct and agency ethics rules. See the [Office of Government Ethics](https://www.oge.gov/).
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- Federal agencies are responsible for ensuring that employees follow the [Federal Travel Regulation](https://www.ecfr.gov/current/title-41/subtitle-F) (FTR) and [Joint Travel Regulations](http://www.defensetravel.dod.mil/site/travelreg.cfm) (JTR) for DoD.
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- Federal agencies are responsible for ensuring that employees follow the [Federal Travel Regulation](https://www.ecfr.gov/current/title-41/subtitle-F) (FTR) and [Joint Travel Regulations](https://www.travel.dod.mil/Policy-Regulations/Joint-Travel-Regulations/) (JTR) for DoD.
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- As participants in the GSA SmartPay program, all agencies/organizations are responsible for following the terms of the GSA SmartPay Master Contract, including the requirements to ensure that card/account holders use the account correctly, monitor account activity, manage delinquency, and mitigate suspension/cancellation of accounts.
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## How can I track a card/account holder’s delinquency?

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