Device not registered even though 0 devices are registered on the web

[RazvanTamazlicariu]

Steps to reproduce:
I a not sure how I got in this state, but found it can happen quite often.

Description:

1. Calling getDevices return an empty list.
2. calling addDevice will check in stream_video.dart for the token stored in shared preferences:

 final storedToken = _sharedPreferences.getString(tokenKey);
      if (storedToken == token) return;

this bit, will have a token stored, therefore returning before registering a device.

Now i am in a state where there 0 devices registered, and can;t register one because of a local token.

Any advice is welcome. Thank you

[renefloor]

Hi @RazvanTamazlicariu, does this only happen on web? Does it happen regularly or was it a special case?

[RazvanTamazlicariu]

@renefloor this happens on mobile. It is happening pretty regularly. In our case, we let the user use only 1 device. We delete devices and register them again on each login. We want to user to get the call only on the current device

[renefloor]

Hi @RazvanTamazlicariu can you share a bit more about how you make sure the user uses only 1 device, how you login/logout and how you remove push tokens? Could it be that another devices removes the remote push tokens while this device still has them stored in shared preferences?

[RazvanTamazlicariu]

Could it be that another devices removes the remote push tokens while this device still has them stored in shared preferences?

this. we are calling removeDevices on logout and restoreSession. Bassically keep only 1 active device at the time