diff --git a/vllm/model_executor/models/gemma3_mm.py b/vllm/model_executor/models/gemma3_mm.py
index b80a4ab5951c..22c94049121b 100644
--- a/vllm/model_executor/models/gemma3_mm.py
+++ b/vllm/model_executor/models/gemma3_mm.py
@@ -103,6 +103,10 @@ def get_num_crops(
         image_height: int,
         processor: Optional[Gemma3Processor],
     ) -> int:
+        # not supporting pan_and_scan
+        if is_hpu:
+            return 0
+
         if processor is None:
             processor = self.get_hf_processor()