diff --git a/backend/app/Resources/User/UserResource.php b/backend/app/Resources/User/UserResource.php
index 5ee5a97677..bce47ed118 100644
--- a/backend/app/Resources/User/UserResource.php
+++ b/backend/app/Resources/User/UserResource.php
@@ -18,6 +18,7 @@ public function toArray(Request $request): array
             'timezone' => $this->getTimezone(),
             'first_name' => $this->getFirstName(),
             'last_name' => $this->getLastName(),
+            'full_name' => $this->getFullName(),
             'email' => $this->getEmail(),
             'is_email_verified' => $this->getEmailVerifiedAt() !== null,
             'has_pending_email_change' => $this->getPendingEmail() !== null,
diff --git a/frontend/src/components/common/ChatwootWidget/index.tsx b/frontend/src/components/common/ChatwootWidget/index.tsx
new file mode 100644
index 0000000000..f04635d467
--- /dev/null
+++ b/frontend/src/components/common/ChatwootWidget/index.tsx
@@ -0,0 +1,105 @@
+import { useEffect, useRef } from "react";
+import { isSsr } from "../../../utilites/helpers.ts";
+import { useGetMe } from "../../../queries/useGetMe.ts";
+import { User } from "../../../types.ts";
+import { getConfig } from "../../../utilites/config.ts";
+
+const CHATWOOT_ROUTES = ["/manage", "/account", "/welcome"];
+
+const ChatwootWidget = () => {
+    const scriptRef = useRef<HTMLScriptElement | null>(null);
+    const { data: me, isLoading } = useGetMe();
+    const chatwootToken = getConfig('VITE_CHATWOOT_WEBSITE_TOKEN');
+    const chatwootUrl = getConfig('VITE_CHATWOOT_BASE_URL') || 'https://app.chatwoot.com';
+
+    useEffect(() => {
+        if (isSsr() || isLoading || !chatwootToken) {
+            return;
+        }
+
+        try {
+            const pathname = window.location.pathname;
+            if (!CHATWOOT_ROUTES.some(route => pathname.includes(route))) return;
+
+            if (!document.getElementById("chatwoot-script")) {
+                const script = document.createElement("script");
+                script.id = "chatwoot-script";
+                script.src = `${chatwootUrl}/packs/js/sdk.js`;
+                script.defer = true;
+                script.async = true;
+                script.onload = () => {
+                    window.chatwootSDK.run({
+                        websiteToken: chatwootToken,
+                        baseUrl: chatwootUrl
+                    });
+                    if (me) {
+                        setChatwootUserDetails(me);
+                    }
+                };
+                document.body.appendChild(script);
+                scriptRef.current = script;
+            } else if (me) {
+                setChatwootUserDetails(me);
+            }
+
+            const handleUrlChange = () => {
+                try {
+                    const currentPath = window.location.pathname;
+                    if (!CHATWOOT_ROUTES.some(route => currentPath.includes(route))) {
+                        removeChatwootScript();
+                    }
+                } catch (error) {
+                    console.error("Error in ChatwootWidget URL change handler:", error);
+                }
+            };
+
+            window.addEventListener("popstate", handleUrlChange);
+
+            return () => {
+                window.removeEventListener("popstate", handleUrlChange);
+                removeChatwootScript();
+            };
+        } catch (error) {
+            console.error("Error initializing ChatwootWidget:", error);
+        }
+    }, [isLoading, me]);
+
+    const removeChatwootScript = () => {
+        try {
+            const script = document.getElementById("chatwoot-script");
+            if (script) {
+                script.remove();
+                scriptRef.current = null;
+            }
+        } catch (error) {
+            console.error("Error removing ChatwootWidget script:", error);
+        }
+    };
+
+    const setChatwootUserDetails = (user: User) => {
+        try {
+            window.addEventListener("chatwoot:ready", () => {
+                if (!window.$chatwoot) return;
+
+                window.$chatwoot.setUser(String(user.id), {
+                    email: user.email,
+                    name: user.full_name,
+                    locale: user.locale || "en",
+                });
+
+                window.$chatwoot.setCustomAttributes({
+                    locale: user.locale || "en",
+                    account_id: user.account_id || "Unknown",
+                    user_role: user.role || "Unknown",
+                    is_user_verified: user.is_email_verified,
+                });
+            });
+        } catch (error) {
+            console.error("Error setting Chatwoot user details:", error);
+        }
+    };
+
+    return null;
+};
+
+export default ChatwootWidget;
diff --git a/frontend/src/components/common/ThirdPartyScripts/index.tsx b/frontend/src/components/common/ThirdPartyScripts/index.tsx
index 3fdbad56a7..7786d4e01e 100644
--- a/frontend/src/components/common/ThirdPartyScripts/index.tsx
+++ b/frontend/src/components/common/ThirdPartyScripts/index.tsx
@@ -1,9 +1,9 @@
-import ZohoChatWidget from "../ZohoChatWidget";
+import ChatwootWidget from "../ChatwootWidget";
 
 export const ThirdPartyScripts = () => {
     return (
         <>
-            <ZohoChatWidget/>
+            <ChatwootWidget/>
         </>
     );
 }
diff --git a/frontend/src/components/common/ZohoChatWidget/index.tsx b/frontend/src/components/common/ZohoChatWidget/index.tsx
deleted file mode 100644
index 8d6b8f5fff..0000000000
--- a/frontend/src/components/common/ZohoChatWidget/index.tsx
+++ /dev/null
@@ -1,70 +0,0 @@
-import {useEffect, useRef} from "react";
-import {isSsr} from "../../../utilites/helpers.ts";
-
-const ZOHO_ROUTES = ["/manage", "/account", "/welcome"];
-
-const ZohoChatWidget = () => {
-    const scriptRef = useRef<HTMLScriptElement | null>(null);
-
-    useEffect(() => {
-        if (isSsr()) return;
-
-        try {
-            const pathname = window.location.pathname;
-            const widgetCode = window.hievents?.VITE_ZOHO_WIDGET_CODE;
-
-            if (!widgetCode || !ZOHO_ROUTES.some(route => pathname.includes(route))) return;
-
-            window.$zoho = window.$zoho || {};
-            window.$zoho.salesiq = window.$zoho.salesiq || {
-                ready: () => {
-                }
-            };
-
-            if (!document.getElementById("zsiqscript")) {
-                const script = document.createElement("script");
-                script.id = "zsiqscript";
-                script.src = `https://salesiq.zohopublic.eu/widget?wc=${widgetCode}`;
-                script.defer = true;
-                document.body.appendChild(script);
-                scriptRef.current = script;
-            }
-
-            const handleUrlChange = () => {
-                try {
-                    const currentPath = window.location.pathname;
-                    if (!ZOHO_ROUTES.some(route => currentPath.includes(route))) {
-                        removeZohoScript();
-                    }
-                } catch (error) {
-                    console.error("Error in ZohoChatWidget URL change handler:", error);
-                }
-            };
-
-            window.addEventListener("popstate", handleUrlChange);
-
-            return () => {
-                window.removeEventListener("popstate", handleUrlChange);
-                removeZohoScript();
-            };
-        } catch (error) {
-            console.error("Error initializing ZohoChatWidget:", error);
-        }
-    }, []);
-
-    const removeZohoScript = () => {
-        try {
-            const script = document.getElementById("zsiqscript");
-            if (script) {
-                script.remove();
-                scriptRef.current = null;
-            }
-        } catch (error) {
-            console.error("Error removing ZohoChatWidget script:", error);
-        }
-    };
-
-    return null;
-};
-
-export default ZohoChatWidget;
diff --git a/frontend/src/types.ts b/frontend/src/types.ts
index f6633234ad..b8372e983a 100644
--- a/frontend/src/types.ts
+++ b/frontend/src/types.ts
@@ -7,6 +7,8 @@ export type ConfigKeys = 'VITE_FRONTEND_URL'
     | 'VITE_API_URL_CLIENT'
     | 'VITE_STRIPE_PUBLISHABLE_KEY'
     | 'VITE_API_URL_SERVER'
+    | 'VITE_CHATWOOT_WEBSITE_TOKEN'
+    | 'VITE_CHATWOOT_BASE_URL'
     | string;
 
 export type IdParam = string | undefined | number;
@@ -41,6 +43,7 @@ export interface User {
     account_id?: IdParam;
     first_name: string;
     last_name: string;
+    full_name: string;
     email: string;
     timezone?: string;
     password?: string;