some users can't open hubs on their computer when this is a custom client ? #2785
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Is there some port that the network administrator can close , Because I have deliver a custom hubs to a compagny and the users can 't open the hubs . I have done a custom client in AWS, and I can' t resolve this problem of connexion . Marc |
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Replies: 1 comment
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Hi @bemyevent. Hubs uses WebRTC for voice communication as well as WebSockets for networking other data. It's typically WebRTC that is blocked in restrictive networks like offices or educational institutions. You might want to try checking your firewall as described here: https://hubs.mozilla.com/docs/hubs-troubleshooting.html#unable-to-connect-error |
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Hi @bemyevent. Hubs uses WebRTC for voice communication as well as WebSockets for networking other data. It's typically WebRTC that is blocked in restrictive networks like offices or educational institutions. You might want to try checking your firewall as described here: https://hubs.mozilla.com/docs/hubs-troubleshooting.html#unable-to-connect-error
It might also help to test WebRTC with this generic troubleshooter: https://test.webrtc.org/