Unable to connect to this room, please try again later.

[EthanReeve]

Hi there. I have successfully setup a personal version of the cloud without any errors, but I got this error while I was trying to create a room for the first time.
Please help.

[botissues]

I am having the same issue

[Savokr]

I am having the same issue with my Hubs cloud instance

[steph-rs]

[pattersonbl2]

are you still able to ssh into the instance and run a journalctl command ?

[EthanReeve]

Yep, I found all services were active.

[Valerian-denis]

I'm having the same issue: unable to connect to rooms on 1.1.2.
This happens both for freshly installed instances or the ones I updated from 1.1.1 to 1.1.2.
/admin, /spoke and scene publishing are working fine, though.

[pattersonbl2]

Everyone should be able to update their stack using this guide https://hubs.mozilla.com/docs/hubs-cloud-aws-updating-the-stack.html#-upgrade-your-hubs-cloud-template-to-the-latest. This will prevent port 80 from being used causing these issues.

[MarcusMorba]

I just installed the latest version on AWS, so this does not work for me.

[MarcusMorba]

Downgrade to 1.1.1 worked for me.

[pattersonbl2]

Thanks you for this work around. We found a bug that causing this issue. I will update when the bug is fixed

[pattersonbl2]

would it be possible for you to send the template you used to downgrade to 1.1.1 ?

[hnu-janfiedler]

would it be possible for you to send the template you used to downgrade to 1.1.1 ?

Had the same issue, downgrading using this template fixed it: https://s3.amazonaws.com/awsmp-fulfillment-cf-templates-prod/5f452d36-bfff-4c02-a417-5c663b64fd08.2f1a2c81-f50a-4980-b2f5-196c3e17b2b7.template

[hnu-janfiedler]

I just saw in the Discord chat that this has been resolved, so updating to the 1.1.2 or setting up a new stack should have this fixed now.