Scene/Avatar thumbnail failed to load

[hungleon2112]

Hello!
After import all the scene and avatar, when I tried to create a room and setup some options like chose scene and avatar, the thumbnail of them do not load correctly.

I've checked in Developer Tools and I see the error 502

If I open it directly from browser, it says Internal Server Error

Please give me some clue to investigate.

Thank you!

[pattersonbl2]

This points to an issue with the webserver. I would start troubleshooting the Ec2 instance by SSH into it.

[pattersonbl2]

Hi all, any news on this for those of us who don't have a custom client? Just the AWS template as it is is fixed?

Still waiting to update the CFT. The temp fix does actually work for people without custom clients as well

[vjFred]

ok I see, so how can i do this?, is this done before I deploy the AWS template?, i am HC user with little skills in coding. i know how to deploy the stack and stuff but my knowledge on fixing code and replacing is short, i read the fix @tanfarming mention but really can´t understand the steps i have to do to upload the fix into the AWS, so any help will be appreciated, thnks

[pattersonbl2]

There is a post in the thread with directions to do this from tanfarming.

This should work regardless of region.

[pattersonbl2]

The marketplace template has been updated. please redeploy stacks using the version 1.1.2.

[vjFred]

@pattersonbl2 Hi Brandon, i have redeploy my personal stack and so far, works good, thnks