proposeConversation

Author: odeimaiz

services/static-webserver/client/source/class/osparc/support/ConversationPage.js

@@ -160,7 +160,7 @@ qx.Class.define("osparc.support.ConversationPage", {
       return control || this.base(arguments, id);
     },
 
-    proposeConversation: function(type) {
+    proposeConversation: function(type, prefillText) {
       type = type || osparc.support.Conversation.SYSTEM_MESSAGE_TYPE.ASK_A_QUESTION;
       this.setConversation(null);
 
@@ -179,6 +179,10 @@ qx.Class.define("osparc.support.ConversationPage", {
           break;
       }
       conversationContent.addSystemMessage(type);
+
+      if (prefillText) {
+        this.getChildControl("conversation-content").getChildControl("add-message").getChildControl("comment-field").setText(prefillText);
+      }
     },
 
     __applyConversation: function(conversation) {

services/static-webserver/client/source/class/osparc/support/SupportCenter.js

@@ -196,9 +196,9 @@ qx.Class.define("osparc.support.SupportCenter", {
       }
     },
 
-    createConversation: function(type) {
+    createConversation: function(type, prefillText) {
       const conversationPage = this.getChildControl("conversation-page");
-      conversationPage.proposeConversation(type);
+      conversationPage.proposeConversation(type, prefillText);
       this.__showConversation();
     },
   }

services/static-webserver/client/source/class/osparc/widget/PersistentIframe.js

@@ -358,8 +358,13 @@ qx.Class.define("osparc.widget.PersistentIframe", {
             }
             break;
           }
+          // { type: "openSupport", message: {question: "", answer: ""} }
           case "openSupport": {
-            osparc.support.SupportCenter.openWindow();
+            const supportCenterWindow = osparc.support.SupportCenter.openWindow();
+            // for now prefill the text box with the question
+            if (data["message"] && data["message"]["question"]) {
+              supportCenterWindow.proposeConversation(null, data["message"]["question"]);
+            }
             break;
           }
         }